KSIS Recovery: Students and Parents
Students and parents are strongly encouraged to verify the accuracy of information in KSIS, especially if you made a change from July 10th through July 15th, 2014. If everything is correct, no further action is required.
See the KSIS Outage and Recovery page for details of the outage, current status, and event timeline.
Specific areas to check:
- Sign in to KSIS with your K-State eID and password
- Review class schedule for Fall 2014 and Summer 2014 (show me how)
- Review Academic History Report (show me how)
- Review DARS report (show me how)
- Review financial aid awards when self-service functionality is enabled (show me how)
- Review account balance and pending financial aid
- Review designated access (show me how)
If you discover an error, please do the following:
| Problem With | How to Resolve | Contact Information |
| Athletic Ticket Order | Contact the Athletic Ticket Office | http://www.kstatesports.com/tickets/ Email: tickets@kstatesports.com Phone: 785-532-7606/800-221-CATS |
| Can't sign in to KSIS | Contact the IT Help Desk | http://www.k-state.edu/its/helpdesk/ |
Class schedule for: Fall 2014
Summer 2014 |
Sign in to KSIS to add/drop classes if needed Contact the Office of the Registrar if needed |
https://ksis.k-state.edu Salina |
| Contact information | Sign in to KSIS to correct the information | https://ksis.k-state.edu |
| Designated access | Sign in to KSIS to correct the information | https://ksis.k-state.edu |
| Federal financial aid, scholarships, veterans benefits, etc. | Contact the Office of Student Financial Assistance | http://www.k-state.edu/sfa/ Email: finaid@k-state.edu Phone: 785-532-6420 |
| Graduate application for admission | Contact the Graduate School | http://www.k-state.edu/grad/ |
| Degree audit report (DARS), K-State transcript, grades, program/plan (major), graduation application, etc. | Contact the Office of the Registrar | Manhattan Salina |
| Parking permit order | Contact Parking Services | http://www.k-state.edu/parking/ |
| Student bill, payments, refunds, account balance, payment plan, etc. | Contact the Division of Financial Services/Cashiers and Student Accounts | http://www.k-state.edu/finsvcs/cashiers/ |
| Undergraduate application for admission, test scores, high school/college transcripts, etc. | Contact the Office of Undergraduate Admissions | http://www.k-state.edu/admissions/ |
| All other issues | Contact the IT Help Desk | http://www.k-state.edu/its/helpdesk/ |
