Kansas State University

'User-friendly … incredibly easy' Concur successfully rolls out

Submitted by Division of Financial Services

The launch of the new Concur travel and expense-management system is off and running, with nearly 1,200 registrants having signed up for the first week of training and more than 100 requests/expense reports having been submitted through the tool within the first five days after launch.

"Concur is going to tremendously simplify expense management with its user-friendly interface, making it incredibly easy to navigate and submit both travel requests and expense reports effortlessly," said Kellie Jackson, instructor and K-State sales team coach in the College of Business Administration. 

Training is still available through Friday, March 8, for faculty, staff and student employees who travel for university business or use a business procurement card. Register on the Concur training page to attend the designated session for your college or administrative unit, or attend one of the open training sessions.

New U.S. Bank procurement cards will be distributed at the on-campus training events or provided to a key business liaison to facilitate disbursement for remote locations. You will need your photo ID to pick up your card. Those who can't attend training can pick up their new card at 105 Anderson Hall from 8 a.m. to 4 p.m. Monday through Thursday until March 31. Starting April 1, cards can be picked up at 500 Unger Complex.

• Old procurement cards will be deactivated upon activation of the new card or by March 31. All UMB transactions will continue to be expensed and submitted through a business procurement voucher in eForms. All transactions for the new U.S. Bank cards will be expensed through Concur.

Additional Concur support available

Can't attend a live training or have questions after training is complete?

• Reach out to a support team member via Zoom anytime from 8 a.m. to noon or 1 p.m. to 5 p.m. until March 31. No scheduling required. About 30 participants joined a Zoom session last week.
• Contact the support team by phone at 785-532-6202 or via email.
• Check out the Concur training page for self-guided videos, FAQ and other helpful materials.

"Change is hard for most, but I guarantee that one year from now, no one will want to go back to the old way of requesting travel approval and getting reimbursed," said Dan Moser, associate dean of academic programs in the College of Agriculture.