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K-State Today

October 20, 2022

K-State Police Department joins Next Generation 911 system

Submitted by Communications and Marketing

The Kansas State University Police Department Communications Division announces the installation and transition to the Next Generation 911 system. The K-State Police Department joins more than 100 Kansas public safety answering points on the Kansas statewide hosted solution.

The enhancement to the emergency communications center will enable the department to share data with other emergency communications centers around the state and transfer data to its neighbors.

The system, also known as Next Generation 911, or NG911, has built-in redundancy and reliability, allowing call overflow to surrounding jurisdictions in situations of service-impacting events.

By joining Next Generation 911, the K-State Police Department Communications Division now has advancements in its emergency communications center technology that include:

  • Enhanced mapping software to show more accurate location information of the phone/device being used to dial 911. 
  • Enhanced information such as utilities and fire stations are displayed and integrated in the map.
  • Property ownership to aid in identifying pastureland, homes and businesses.
  • Ability to digitally share information and calls with neighboring counties during emergencies.
  • Quicker call transfers to improve call response times.
  • Text to 911 language translation — more than 70 languages identified and translated. 
  • Text location services.