Request
Request
Facilities is here to serve you by offering a variety of solutions, including room requests, property disposal and light repairs. Most issues can be resolved by filling out one of the request forms below or by calling Customer Services at 532-6389.
Non-emergency requests for maintenance or service should be entered into the New Service Request. If this form does not address the issue, please contact Facilities Customer Services office at 785-532-6389.
(These items may include, but are not limited to lighting in an area; bushes too high; emergency phones not working; no electrical power to outlet; dripping faucets; etc.)
Emergencies:
During normal business hours: 785-532-6389.
After normal business hours: KSU Police Department 785-532-6412.
(These items may include but are not limited to natural gas odors and/or leaks; water running in building from a water line; fire; loss of power to the building; etc.)
Key Control and Distribution, is responsible for the more than 33,000 keys used by University staff, faculty, and students. The mission of Key Control is to accurately maintain all key records and to control the issuing of all University keys in such a manner as to protect the security of University property.
Working with the Lock Shop and departments throughout the University, Key Control verifies all key requests, issues the keys, maintains computer and card files on each key, and assists with lock changes and special requests.
Since the key window is one of the first and last stops for most University personnel, public relations play a big part in the success of the operation.
The Motor Pool provides vehicles for lease by University departments for transportation of employees and students. The Motor Pool is located off campus at 2610 Claflin Road behind the Forestry Building, inside the Vehicle Maintenance Garage. The fleet consists of sedans, pickup trucks, passenger vans, SUVs, and shuttle buses.
To schedule a vehicle please call the Motor Pool at 785-532-6397 to verify availability and make the reservation. The Request for Transportation E-Form will then need to be submitted. Collision insurance will be charged at a rate of $2.33 per day. Departments will be billed at the end of each month on the Facilities invoice.
Room Scheduling is responsible for verifying, scheduling, and processing all requests for 128 general-use classrooms, All Faiths and Danforth Chapels, campus grounds, Weber Arena, and Ahearn Sports Complex. Room Scheduling receives requests from the maintenance shops inquiring when they can get into general-use classrooms to make minor and major repairs. Custodial Services rely on a computer print-out from Room Scheduling to plan regular and special cleaning schedules.
For planning or construction projects please complete this form and return to the Office of Campus Planning and Project Management via the customer service desk at FACCustomerService@ksu.edu.
Facilities personnel will pick up departmental E-Waste upon request. Complete the e-waste form to arrange for pick up.
If you notice pests in your office or building, complete the Pest Control form.
To proporal dispose of property, contact the Division of Financial Services.