HOW TO: Order captions from a third-party vendor

To use Mediasite to submit presentations to a third-party vendor for captioning, you must first create an account with an approved captioning vendor .

Once your account is set up and configured in Mediasite, order captions for a Mediasite presentation by performing the steps below.

Important Note: You should make any desired edits to your Mediasite video before you create and add captions. Mediasite will not automatically edit or remove portions of existing captions. For example, if a video already has captions, and you edit the video to remove the first 30 seconds of content, the existing captions will remain unchanged, meaning the captions will run 30 seconds behind the edited video. Creating and adding closed captions should occur after your final edit.

From within the list of presentations in your My Mediasite portal, select the name of the presentation for which you wish to order captions. A summary of the presentation will appear.
Select Edit Details in the right column. Options for editing the presentation will appear.
Select the Delivery tab.
Check the Audio Transcriptions checkbox.
Select Choose a Provider for Captioning and then Select a Captioning Profile. Choose your assigned captioning profile from the list. You will only be able to pick from profiles you have been authorized to use.

Important Note: Selecting "Request Rush Processing" (if offered) requests the transcription service process the transcription faster than the standard turnaround. Selecting this option may result in additional per-minute charges.
Select Save at the top-right.

When the presentation has been transcribed and captioned, the transcription service will automatically post the captions to the Mediasite presentation. You can see the status of a transcription job by visiting the transcription company's account portal and logging in with your transcription account credentials.

Verify the captions have been inserted into the Mediasite presentation

From the presentation summary, select Watch In New Window from the right column. The player will load in a new tab/window.
Select the Play button to begin playing the presentation.
Using the player controls at the bottom, select CC to display the captions. This button will only be available if captions are present in a Mediasite presentation.