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Information Technology Services

IT Help Desk
Kansas State University
214 Hale Library
1117 Mid Campus Dr. North
Manhattan KS 66506

785-532-7722
800-865-6143
helpdesk@k-state.edu

Welcome to IT at K-State: Services

Equipment checkout

Technology equipment can be checked out by current K-State students, faculty, and staff at no charge, for up to three days. Equipment includes digital cameras, camcorders, tripods, laptops, audio recorders, microphones, and more. Call 785-532-4918 or email itacrecp@k-state.edu. See the Equipment checkout page for more information.

Technology buying recommendations

K-State encourages students to bring a computer to college. Computers are used for coursework, research, and communicating with instructors and other students.

K-State's Technology buying recommendations cover computers for college, departmental computers, tablets, and smartphones. These recommendations are the university's official guidelines for buying PCs and Macs. The recommendations are updated each spring.

Software

Software Licenses

Various licenses are available for departmental or personal use. Some fees and restrictions may apply. See K-State's Software Licenses page for more information.

Software purchasing

Academic software discounts are available through the K-State Student Union Computer Store (785-532-7319, computerstore@k-state.edu) and other academic resellers. The computer store requires a valid K-State eID to obtain the discounts. Some businesses will require proof of enrollment in an academic institution and/or use of a valid .edu email address.

Antivirus software

K-State requires its free antivirus software be installed on any computer connected to the campus network. Download it from antivirus.k-state.edu

Microsoft Office

The Microsoft Office Suite can be installed on up to five PCs or Macs, and five mobile devices for personal use at no cost. There is also 1 TB of space available via OneDrive for Business. See the Office 365 Help and Support page for more information.

Microsoft Office and Microsoft Operating System licenses are available to faculty/staff for all university-owned computers at no cost. Check with the technical support staff in your unit for more information.

Computing labs and InfoCommons software

The software in the Computing labs and InfoCommons is free for K-Staters to use, both Windows and Mac computers are available.

Audio and Video Conferencing

Audio and Video conferencing is available for use to collaborate on academic and administrative meetings, presentations, and conferences, both on and off campus. 

ZOOM video conferencing

High-definition web-based video and audio conferencing service with screensharing. Go to ksu.zoom.us/signin or connect.k-state.edu, click Join or Start a Meeting and then sign in with your eID and password.

Printing

Limited, free laser printing

Limited, free laser printing is available to all students and faculty/staff in the university computing labs and the K-State InfoCommons in Hale Library. $10 is allocated per person each fall and spring semester, and $5 each summer. The system requires a K-State eID and password. Print cost is 10 cents per page or 18 cents for 2-page duplex. See the Printing in the Labs and InfoCommons website for more information.

Pay-for-printing (CatCash)

Pay-for-printing (CatCash) is available when K-Staters add money to their Wildcat Cards. Students can also give access to parents for adding funds via the CatCash system. See the CatCash page for more information.

Wireless printing

Wireless printing to the university computing labs and K-State InfoCommons printers is available. See the Wireless printing instructions for Macs and the Wireless printing instructions for PCs.

K-State will never ask for your password in an email. Any email that asks for your password is a scam. Delete it, even if it's from K-State email addresses.