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K-State Today

January 28, 2014

Zoom troubleshooting guide, plus Zoom news

Submitted by Shelley Troyer

A Zoom troubleshooting guide, a PDF, has been created by the Information Technology Assistance Center to provide quick troubleshooting tips when using Zoom videoconferencing.

Key points include:

  • Using your ksu.edu user name when hosting a meeting
  • Updating your Zoom client
  • Allowing guests to join a meeting before the host
  • System requirements

Also, check out recent Zoom updates at the bottom of the troubleshooting guide.

More troubleshooting tips can be found at support.zoom.us.