Help Desk Request
Need assistance with KSIS? Submit a Student Information Systems Request or contact the IT Service Desk: Search the Knowledge Base, Submit a Ticket, or Start a Live Chat.
The most common issues with KSIS are caused when using the Safari web browser or when pop-up blockers prevent screens from appearing on your web browser. KSIS requires pop-ups be enabled on your browser for all functions to work correctly.
| Common issues with KSIS | Solution |
| Nothing happens after clicking on a link in KSIS | Disable Web Browser Pop-up Blockers |
| Unable to complete the bill payment process in KSIS | Web Browser Recommendations & Limitations |