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International Student and Scholar Services

HEALTH INSURANCE FAQs

 

Do I need Health Insurance?

Health insurance coverage is mandatory for all international students on F and J visas enrolled at Kansas State University, regardless of their course load.

 

How do I enroll for the K-State Student Health Insurance Plan (SHIP)?

Upon registering for courses each semester, all international students on F and J visas will be automatically enrolled for health insurance coverage with United Healthcare Student Resources (UHCSR). The enrollment fee for this health insurance will be automatically assessed to each international student’s tuition bill.

 

I already have health insurance and do not wish to purchase health insurance from Kansas State, what can I do to remove the charges from my account?

You will need to make sure that the alternative plan fulfills ALL minimum requirements set by the Kansas Board of Regents. After confirming adequate coverage you will need to complete and submit the waiver form sent to you by ECI Services. This must be done BEFORE the deadline for each semester. More information on the health insurance waiver requirements can be found here

The waiver deadline for Fall semester is August 31; for Spring semester it is January 31; and for the Summer semester it is June 15 (this may vary by a day or two)

 

What is the health insurance waiver form?

Once an international student enrolls for classes, he or she is automatically charged a health insurance fee on his or her KSIS account. The health insurance waiver form is used by students who do not wish to purchase the K-State endorsed health insurance plan. The waiver form is verification that you have purchased alternative, qualifying health insurance coverage. The waiver form must be submitted before the waiver deadline each semester. If the waiver is approved, the insurance charge will be removed from your account. More information on the waiver process can be found here.

 

Where can I find the health insurance waiver form?

The waiver is administered by the company ECI Services. All students, once enrolled for a given semester, will receive an email to their K-State email address from ECI. Students must follow the instructions in the email to complete the waiver. The email from ECI will look like the below image. 

ECI email 

 

 

How long will it take to have the fee removed from my account once I submit the waiver?

The fee will be removed after the waiver deadline.

 

How will I know the waiver was approved?

If your waiver is approved, you will receive an email notification from ECI Services.  The insurance charge will be removed from your account after the waiver deadline.

If your waiver is denied, you will receive notification of the denial from ECI Services and the charge will remain on your account. 

 

When is the waiver deadline?

Fall Semester - August 31
Spring Semester - January 31
Summer Semester - June 15 (this may vary by 1 or 2 days)

To have your alternate insurance considered and have the insurance fee removed from your KSIS account, you must submit the waiver before the deadline.

 

I am a GTA/GRA/GA, do I need to fill out the waiver form?

Graduate students who enroll and submit payment for the GTA/GRA/GA health insurance plan DO NOT have to submit the waiver form and will have the insurance fee removed from their tuition account. The fee removal can take time, if the fee is still not removed from your KSIS account within 30 days from the first day of classes, contact isss@ksu.edu.

Graduate students who have a .5 GTA/GRA/GA (or any combination of the three to equal .5) appointment and wish to purchase the UHCSR Graduate Student coverage must enroll online. It is your responsibility to enroll in the health insurance. For information on accessing the online enrollment for the GTA/GRA/GA health insurance, please visit http://www.k-state.edu/hcs/benefits/health/gradhealth.html

 

I am a GTA/GRA/GA, how do I enroll in the GTA/GRA/GA insurance plan?

Graduate students who have a .5 GTA/GRA/GA (or any combination of the three to equal .5) appointment and wish to purchase the United Healthcare Graduate Student coverage must enroll online. It is your responsibility to enroll in the health insurance. This enrollment must be done each semester, as soon as you know you will have an appointment.

For information on accessing the online enrollment for the GTA/GRA/GA health insurance, please visit http://www.k-state.edu/hcs/benefits/health/gradhealth.html

Graduate students who enroll and submit payment for the GTA/GRA/GA health insurance plan DO NOT have to submit the waiver form and will have the insurance fee removed from their tuition account. The fee removal can take time, if the fee is not removed from your KSIS account within 30 days from the first day of classes, contact isss@ksu.edu.

 

I am a GTA/GRA/GA, I have not received the link to pay for health insurance. What do I do?

GTA/GRA/GA health insurance enrollment is a three step process. First the online enrollment referenced in the above question, must be completed each semester. The second step is to ensure that all hiring paperwork has been completed and submitted by your hiring department to Human Capitol Services (HCS). Please check with your hiring department before contacting ISSS or HCS. If both step one and step two have been completed, your application must be approved by HCS. This is the final step. Only after your application is approved will you get the payment link. Please contact HCS at benefits.ksu.edu.

 

I am a sponsored student and I already have insurance from my sponsor (government, embassy, and other parties). Do I need to fill out the waiver form?

All sponsored students are REQUIRED to contact the Sponsored Student Program Coordinator about their insurance needs. The Sponsored Student Program Coordinator will work directly with ISSS to get your fee removed.

 

What should I do if I enroll in classes after August 31 for fall; January 31 for spring; or June 15 for Summer?

It is very important that you contact ISSS if you enroll after these dates for the particular semester. 

You will be charged for the health insurance but your information will not be sent to United Healthcare Student Resources. The list of students is sent to United when the waiver closes. If you enroll after that date, you will not be on the list. It is important that you contact ISSS so that we can send your information to United Healthcare.

You should also be aware that by enrolling after the waiver deadline, you will not be eligible to complete the waiver form. 

  

If I stay in the U.S. during the summer and do not enroll in classes, can I still get the United Healthcare insurance?

Yes. ISSS will have to request the coverage for the summer semester. Once requested, United Healthcare will send you a link so that you can pay them directly. Be aware that the payment link is only active for 5 days.  

To request the insurance send an email message to isss@ksu.edu indicating you would like the insurance for the summer (June 1 to July 31) and include the following information.

First Name:
Last Name:
WID:
Gender:
Date of Birth:
Current Address:
Phone Number:
Email:

 
I am enrolled in only distance classes during the summer semester and will not be in the U.S.  Do I still need to pay for the health insurance?

If you will not be present in the U.S. between June 1 and July 31 and you are enrolled in only distance classes, you do not need to pay for the health insurance.  

In order to have the insurance charge removed from your account, you must email isss@ksu.edu with the following information:

Name:
WID:
Date of departure from the U.S. and return date:
A copy of your flight itinerary

 

How can I have the insurance charge removed if I withdraw from all my classes?

If you withdraw from all your classes, you should send an email to isss@ksu.edu notifying us that you have withdrawn from all classes and requesting that the insurance charge be removed. This can only occur if you have not filed an insurance claim during that semester.

Once ISSS receives the request, we will evaluate if we are able to remove the charge.

 
Can I purchase vision and/or dental insurance?

United Healthcare offers both dental and vision insurance as a stand-alone policy.  For information on the policy and how to enroll, go to https://www.uhcsr.com/.  Open enrollment for these policies is August 1 to September 14.  You must purchase these policies for the entire plan year, which is August 1 to July 31.

 

When can I start using my insurance?

Dates for insurance coverage is as follows:

Fall - August 1 to December 31
Spring - January 1 to May 31
Summer - June 1 to July 31

You can use the coverage any time during those periods.  However a medical provider will require proof of insurance.  You will need to print your insurance ID card and take it to any medical appointments.

 

How do I print my insurance ID card?

If you are a GTA/GRA/GA, you will receive an email from United Healthcare after you pay your portion of the insurance.  The email will provide you with information on how to access your United Healthcare account where you can print your ID card.

If you are not a GTA/GRA/GA, you will receive an email from United Healthcare about 2 weeks after the waiver closes.  The email will provide you with information on how to access your United Healthcare account where you can print your ID Card.

If you choose "Enroll Now" as the option in the waiver email from ECI Services, your information will be sent to United Healthcare within 3 days and you will be able to access your account and print your ID card sooner.

 

Can I continue to enroll in the United Healthcare insurance while I am on OPT or Academic Training?

Yes, you can continue to enroll in the United Healthcare Insurance.  While you are on OPT or Academic Training, you will enroll through and pay United Healthcare directly.  To do this, send an email requesting insurance to ISSS. We will send you an enrollment link and instructions on how to enroll.