Request
Facilities is here to serve you by offering a variety of solutions, including room requests, property disposal and light repairs. Most issues can be resolved by filling out one of the request forms below or by calling Customer Services at 532-6389.
Non-emergency maintenance or service requests should be entered in the New Service Request. If this form does not address the issue, please contact the Facilities Customer Services office at 785-532-6389. These items may include, but are not limited to, lighting in an area, bushes too high, emergency phones not working, no electrical power to outlets and dripping faucets.
For emergency maintenance, call 785-532-6389 during normal business hours. After normal business hours, call the K-State Police Department at 785-532-6412. Emergency maintenance may include, but is not limited to, natural gas odors or leaks, water running in the building from a water line, fire or loss of power to the building.
Key Control and Distribution is responsible for the more than 33,000 keys used by students, faculty and staff. The mission of Key Control is to maintain all key records accurately and to control the issuing of all University keys in such a manner as to protect the security of University property.
Working with the Lock Shop and departments throughout the University, Key Control verifies all key requests, issues the keys, maintains computer and card files on each key, and assists with lock changes and special requests.
The Motor Pool provides vehicles for University departments to lease for employee and student transportation. The Motor Pool is located off campus at 2610 Claflin Road, behind the Forestry Building, inside the Vehicle Maintenance Garage. The fleet consists of sedans, pickup trucks, passenger vans, SUVs, and shuttle buses.
If you would like to schedule a vehicle, call the Motor Pool at 785-532-6397 to verify availability and make the reservation. The Request for Transportation E-Form must then be submitted. Collision insurance will be charged at $2.33 per day. Departments will be billed at the end of each month on the Facilities invoice.
Room Scheduling is responsible for verifying, scheduling, and processing all requests for 128 general-use classrooms, All Faiths and Danforth Chapels, Memorial Stadium & Field, Bosco Student Plaza, campus grounds, outdoor banners, and yard signs. Room Scheduling receives requests from maintenance shops asking when they can access general-use classrooms to make minor and major repairs. Custodial Services rely on a computer print-out from Room Scheduling to plan regular and special cleaning schedules.
For planning or construction projects, please complete this form and return it to the Office of Campus Planning and Project Management via the customer service desk at FACCustomerService@ksu.edu.
Facilities personnel will pick up departmental E-Waste upon request. Complete the E-Waste Request form to arrange a pickup.
If you notice pests in your office or building, complete the Pest Control Request form.
To dispose of property, contact the Division of Financial Services.