|   Lists the basic steps for beginning or improving a program to manage records, including conducting a records inventory, developing a collecting policy and preparing a needs assessment. |   Defines what a record is and is not. Includes information on documentation projects, records management software and indexing. | 
|   Describes resources and strategies for making records more accessible internally and to members of the general public. |   Outlines and links to best practices, K-State RM Policies, and guidelines for data storage and email management. | 
|   Provides advice for scheduling, appraising and destroying government and nongovernment records, with links to schedules for counties and municipalities. |   Describes components of a historical records program, including identifying, acquiring, making accessible, providing reference to and preserving records. |