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Student Guide to Help and Resources: One Stop Shop

IT Service Desk
2nd Floor, Hale Library
1117 Mid Campus Dr. N, Manhattan, KS 66506-0121




Located on the second floor of Hale Library, the IT Service Desk can provide help and answers to questions about email, eIDs, passwords, Canvas, internet access, hardware and software, KSIS, information technology and computer related problems, eID and password related problems, technical support for hardware and software issues and more.  To contact the IT Service Desk: Search the Knowledge Base, Submit a Ticket, or Start a Live Chat.

Equipment checkout

Audio and video equipment can be checked out at no charge for assignments and projects.

Available equipment 

  • cameras
  • video cameras
  • tripods
  • projectors
  • webcams
  • laptops
  • recording devices
  • microphones

Visit the equipment checkout page to see what brands and models are available, checkout policies, and find out how to checkout equipment. 

Computer recommendations 

Buying a new computer can be fun but also overwhelming if you don't know what to look for. See what the university requires and recommends for new machines.

eID information

Your electronic identifier, or eID, is your online and email username at K-State. It is used to sign into K-State's email, K-State Online, enroll in classes, accept financial aid, view online paychecks, and much more. Before signing into the online services K-State offers, you must verify your K-State eID and password at eid.ksu.edu.

NOTE: K-State will never ask for your password in an email. An email that asks for your password is a scam, delete it. Also, don't click links in emails that you weren't expecting. 

eID questions and help

Find out how to change your eID password and see other eID-related answers on the K-State eID and password webpage.

For help with your eID, contact the IT Service Desk: Search the Knowledge Base, Submit a Ticket, or Start a Live Chat.

Online services

Every K-State student has a free university email account. Sign in to Webmail with your K-State eID and password.

Canvas is K-State's digital classroom and learning management system. Sign in with your eID to complete assignments, check your grades, enroll in classes, create notes and message board posts and more.

KSIS is K-State's online student information system. You can view your personal information, including grades, financial aid, admissions records and enrollment in classes. See the KSIS help website for step-by-step instructions, FAQs, and more.