• Building strong relationships with colleagues and students to create a sense of community and shared purpose.
• Networking with various campus departments and external partners to enhance the university's goals and resources.
• Actively engaging with students, faculty, and staff to understand their needs and foster an inclusive, connected campus.

• Standing up for what is right, even when it involves difficult conversations or challenging situations.
• Taking the initiative to try new ideas, processes, or technology, even when the outcome is uncertain.
• Challenging the status quo by proposing improvements or innovations that may push the boundaries of current practices.

• Contributing to initiatives that create a lasting positive effect on the campus community, whether academic or operational.
• Identifying opportunities to improve student outcomes, campus efficiency, or environmental sustainability.
• Measuring the results of actions taken to ensure they positively affect the university’s goals and mission.

• Putting the needs of students at the center of decision-making, ensuring that services, policies, and programs support their academic journey.
• Continuously seeking feedback from students to improve their learning experiences and create more effective support systems.
• Adapting strategies and approaches based on students' evolving needs, ensuring they feel supported throughout their academic careers.

Showing empathy and compassion in interactions with students, faculty, and staff, treating everyone with dignity and respect.

• Developing policies and programs that prioritize the well-being and personal growth of the university’s community members.

Promoting a workplace culture that values collaboration

• Managing university resources, including finances, facilities, and equipment, responsibly to ensure long-term sustainability.
• Promoting environmental sustainability through eco-friendly practices and encouraging others to adopt green initiatives.
• Safeguarding the university's legacy by making decisions that align with its mission and values while ensuring future success.

• Honoring Commitments: Delivering projects on time and communicating proactively if there are any delays or obstacles. For example, an accountant ensures that financial reports are submitted before deadlines.
• Assuming Responsibility: When mistakes occur, taking ownership of the situation, such as a facilities staff member immediately addressing a maintenance oversight or a dining staff member addressing a service delay.
• Aligning with Standards: Consistently following university policies and procedures to ensure that work aligns with K-State’s high standards, such as adhering to safety protocols in the police department or IT department.

• Responding to Change: Adjusting work priorities when unexpected events occur, such as facilities workers managing urgent repair needs during a campus-wide event or academic advisors changing schedules to accommodate a last-minute student crisis.
• Flexibility in Roles: Transitioning between tasks or departments based on immediate needs, such as a grounds employee switching from lawn care to snow removal in response to weather changes.
• Embracing New Tools or Technology: IT staff quickly adopting new software or technology tools to streamline campus operations, even if the change requires a learning curve.

• Seeking Feedback: Ask for feedback on performance and actively work on areas for improvement, such as a housing staff member seeking input from students on the quality of living spaces to enhance future services.
• Optimizing Work Processes: Identifying ways to improve workflows or efficiency, like an accountant suggesting a more efficient way to process transactions or a plant operator suggesting a change in maintenance schedule to save time.
• Learning and Developing: Attend professional development workshops or seek certifications to stay current in specific fields, such as an academic advisor attending workshops on student success strategies or an IT professional keeping up with cybersecurity trends.

• Listening for Understanding: Actively listening to student concerns or colleague requests, such as a police officer understanding the needs of students and faculty during an event or an academic advisor listening to students’ personal challenges.
• Clear and Respectful Communication: Providing clear and respectful instructions when interacting with team members or students, such as a grounds staff member explaining new procedures to a team or an IT professional clearly explaining technical issues to non-technical colleagues.
• Sharing Relevant Information: Regularly updating team members or students about essential changes or deadlines, such as a dining manager informing staff about menu updates or a police officer keeping the community informed about safety initiatives.

• Demonstrating Expertise: Using specialized knowledge to perform tasks effectively, such as an accountant managing complex budgets or a vet school employee understanding the specific care requirements of different animals.
• Staying Current with Trends: Regularly reading industry-related publications, attending conferences, or completing online training to stay current, like IT staff staying updated on cybersecurity threats or facilities staff learning about new sustainable building materials.
• Understanding Expectations: Know and meet the specific expectations of your role, such as an academic advisor understanding the curriculum requirements or a housing staff member maintaining cleanliness standards in student residences.

• Making Informed Decisions: Collecting information and considering the implications of potential decisions, such as a police officer deciding how to handle a security situation or a dining manager choosing ingredients based on dietary needs.
• Considering Consequences: Weighing the potential outcomes before making decisions, such as a grounds employee considering the environmental impact of pesticide use or an IT staff member choosing a new software system based on cost and ease of use.
• Seeking Input: Consulting with others to ensure sound decision-making, such as a facilities supervisor asking for feedback from a maintenance team before undertaking a large project.

• Responding to Needs: Quickly addressing student or faculty concerns, such as a housing staff member addressing a roommate conflict or an academic advisor helping a student with urgent academic issues.
• Empathy and Understanding: Demonstrating empathy, such as a vet school employee showing compassion to pet owners or a dining staff member ensuring students with food allergies are properly accommodated.
• Creative Problem Solving: Finding innovative solutions to service challenges, such as a police officer developing a new approach to managing campus events or a plant operator creating a more efficient schedule to maintain campus facilities.

• Collaborative Problem-Solving: Working together across departments to resolve issues, such as a facilities team working with IT staff to fix a heating system malfunction in a dormitory or dining staff coordinating with housing staff to address student complaints.
• Supporting Team Success: Offering assistance to colleagues to ensure team goals are met, such as an academic advisor helping a new staff member understand the advising process or a grounds employee assisting with an extra-large event setup.
• Creating a Positive Work Environment: Fostering a friendly, productive atmosphere, such as a police officer organizing team-building activities or an IT team creating an environment where everyone feels comfortable sharing ideas.