With all the spams, scams, and strange email arriving these days, it's hard to tell what's real and what isn't. Here's a handful of basic, common-sense ways to check your email. Some of these points may not be indicators by themselves (we all have bad spelling and grammar sometimes), but when you start adding them up they can be a great indicator of a scam.
Be skeptical about every email your receive.
Don't make exceptions, not even for email apparently from friends or family. Any email address can be hacked, copied, forged, or mass-distributed.
Watch for misspellings, poor grammar, or unusual forms of words.
There are a variety of ways this may be apparent. Misspellings and poor grammar are generally tell-tale signs that the email is a scam written by someone for whom English is not their first language. Some things that might stand out are the use of Ksu, instead of KSU or K-State, finding sentences that don't makes sense at all, or finding words that are used out of context.
Pay close attention to the sender of the email and who you're replying to.
Be highly suspicious of email that tells you to send copies to others.
By definition, these messages are also chain letters and are banned by K-State's Information Technology Usage Policy.
Check full email headers on questionable email.
The Received line shows the route the email took to get to you. (For details on how to do this, contact the IT Help Desk, 532-7722, firstname.lastname@example.org.)
Check a reliable, reputable website that documents viruses, hoaxes, scams, and/or fraud.
Good sites include:
Do a quick search on google.com or other major search engine.
Search for the subject of the email or the file being warned about, such as "jdbgmgr.exe". You'll be surprised how much information you find.
K-State is constantly targeted by spear phishing attacks that try to trick people into divulging their eID password. If you replied to any of these scam emails and provided your password, take the following steps immediately:
The criminals are getting better at making their scams appear legitimate. Some of them even reference "K-State eIDs" and appear to be sent from the "KSU Helpdesk," but we assure you that they are not. So, don't feel embarrassed if you have fallen for one of these scams. Please report it to us as soon as possible, so we can ensure that all of the necessary steps are being taken to safeguard you and your fellow computer users.