Some offices such as the Cashiers for billing purposes or Student Financial Assistance have the ability for a student to declare a parent or third party as a "Designee" for discussion but larger conversations related outside of billing or financial aid will require the student involvement in the conversation.
Navigate to the Students Tab on the Registrar Website and scroll down in the List to KSIS Designee Access/Information for more details. Or refer to the "About Designee Acces in KSIS" Help Page for assistance.
Students may grant written permission (typically via their K-State e-mail) for a "one-time" discussion to occur with a parent or third party, but this is not a highly encouraged business practice. If the student grants permission to discuss a particular item with the parent/third-party it is a one-time consent for just that particular conversation. Additional conversations or discussions would require additional consent.
The best rule of thumb is to have the student inquire with the office in question and loop in or include the parents/third-party in the question/conversation. The student can grant permission but know that the student should stay involved in the discussion. Do not be surprised if the student is added back to an email inquiry or if you are asked to include the student on a phone call or Zoom meeting.