Frequently Asked Questions

Step 1: Login to the Online Parking Portal to request a parking permit or to edit or add vehicles to your permit. Login using your eID and password for students and faculty/staff. Guests may use an email and create a password to purchase visitor permits.

Step 2: Once logged in to the portal, select Vehicles from the menu at the top of your screen.

Step 3: If you wish to edit a vehicle already on your account (must have the same plate number), click on your plate number. (Skip to Step 6 if you're interested in Adding a Vehicle to your account).

Step 4: Select Edit on the Vehicle Details page.

Step 5: Use the dropdown menus to select the correct information. If your plate is no longer owned by you the select "No Longer Owned" under the plate type drop down menu. If the make or model of your vehicle is not listed, please contact Parking Services. Edit your information and click Next to save your changes.

Step 6: If you wish to add a new vehicle to your account, select Add Vehicle from the Manage Your Account Vehicles page.

Step 7: Use the dropdown menus to select the correct vehicle information. All plate types are Passenger Vehicle unless they state clearly the organization they are associated with or are owned by a government agency (school district, county). If the make or model of your vehicle is not listed, please contact Parking Services. Edit your information and click Next to save your changes.

If you have any questions, please contact our office!

Every vehicle on campus must have a physical or e-permit associated with the license plate registered on an individual/group parking account. You can have multiple license plates associated with a single permit, but only one vehicle may be parked on campus at a time. You do not have to buy two permits unless you are planning to have both vehicles on campus at the same time. Motorcycles require their own permit.

You are the only person authorized to use your parking permit. If you allow someone else to use your parking permit, you risk paying any tickets issued while someone else is using it.

RESERVED STALL PROCEDURE INSTRUCTIONS(PDF)

When you place money in the meter, you need to make sure that it registers. Otherwise report the meter to Parking Services (785-532-7275) and if the problem is verified by maintenance, any citations you received while parked in the meter will be waived.

"Upgraded" parking refers to the ability to park in lots adjacent to the Residence Halls. This is based on criteria evaluated by the Housing and Dining Services, not Parking Services. Contact Housing and Dining Residence Life (785-532-6453) in Pittman Hall for more information.

Reserved stall owners may choose to have the illegally parked vehicle ticketed, wheel locked, or towed.

No. Parking control officers may not receive money for any citations issued. See #11 below.

No, Parking control officers can not void tickets.

After 5 p.m. and before 7 a.m. Monday thru Friday, permits are not required to park in "O, W, T, or Z" lots. Residence hall lots and Jardine lots are patrolled 24 hours a day, 7 days a week during the school year, as well as fire lanes and disabled access stalls. Reserved stall signs state their hours of enforcement, 6 a.m. to 6 p.m. Monday thru Friday or 24 hours. The Parking Garage is enforced 7am - midnight Monday thru Friday.

Safety violations such as H/C accessible stalls and Fire lanes are enforced 24 hours a day, 7 days a week. Faculty, Staff and Students are allowed to park only in the type of lot specified by their permits during the Fall and Spring semesters. Between Fall and Spring semesters and during the Summer semester, parking is allowed outside the areas specified by the permit. Reserved and restricted zones are still enforced. Parking permits are not required on University Holidays (University closed). Meters and 12 hour stalls are not enforced during University Holidays. All other regulations are enforced. See the Parking Regulations for specific enforcement times. Parking is enforced during Fall and Spring Breaks.

University Holidays including the following:

• Martin Luther King Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving and the day after
• The week between Christmas and New Year's Day

If you are loading/unloading material on campus, you should contact Parking Services to get your best options on where to park.

Hazard lights will not be recognized as legal parking and the vehicle will be cited accordingly.

If your vehicle has been towed, you need to contact Parking Services. All citations must be paid before you may pick up your vehicle. The wrecker company will not release your vehicle without notification from Parking Services.

Upon receiving a wheel lock, you need to come to Parking Services Office and pay the citations that are owed or go online to www.ksu.edu/parking and log in to your parking account and pay the citations. When this is done, the vehicle will be released. After regular business hours only, please contact KSU Police Department at 785-532-6412.

Visitors to campus that receive a "No Valid Permit" violation, can send in their ticket and receive a reduced cost of a one day permit. Visitors are required to pay all other violations. All tickets issued to Faculty/Staff and Students will be enforced.

If the meter that you parked at is broken, you need to report it to Parking Services immediately by calling (785)532-7275. Please notify us of the meter number and location. If you have received a citation on a meter that has been reported malfunctioning and Parking Services verifies the malfunction, we will waive the citation. It must be reported to Parking Services immediately or you will be held responsible for the citation and any late changes that may be added.

Citations are the responsibility of the KSU permit holder, state registered vehicle owner, or connected to KSU Faculty/Staff/Student.