1. K-State home
  2. »One Stop
  3. »Technology Support

Student Guide to Help and Resources: One Stop Shop

IT Help Desk
Kansas State University
2nd Floor
Hale Library





The Information Technology Assistance Center (iTAC) provides help and answers with information technology and computer related problems. Students can email helpdesk@ksu.edu, call 785-532-7722 or walk into the IT Help Desk in 214 Hale to resolve eID and password related problems, get technical support for hardware and software issues and more. You can also check out audio and video equipment at no charge for assignments and projects.

Available equipment 

  • cameras
  • video cameras
  • tripods
  • projectors
  • webcams
  • laptops
  • recording devices
  • microphones

Visit the equipment checkout page to see what brands and models are available, see the rental policies and find out how to rent equipment. 

Computer recommendations 

Buying a new computer can be fun but also overwhelming if you don't know what to look for. See what the university requires and recommends for new machines.

eID information

Your electronic identifier, or eID, is your online and email username at K-State. It is used to sign into K-State's email, K-State Online, enroll in classes, accept financial aid, view online paychecks, and much more. Before signing into the online services K-State offers, you must verify your K-State eID and password at eid.ksu.edu.

NOTE: K-State will never ask for your password in an email. An email that asks for your password is a scam, delete it. Also, don't click links in emails that you weren't expecting. To keep your information safe, your eID password must be changed every 180 days. 

eID questions and help

Find out how to change your eID password and see other eID-related answers on the online FAQ.

For help with your eID, contact the IT Help Desk at 785-532-7722 or helpdesk@k-state.edu.

Online services

Every K-State student has a free university email account. Sign in to Webmail with your K-State eID and password.

Canvas is K-State's digital classroom and learning management system. Sign in with your eID to complete assignments, check your grades, enroll in classes, create notes and message board posts and more.

KSIS is K-State's online student information system. You can view your personal information, including grades, financial aid, admissions records and enrollment in classes. See the KSIS help website for step-by-step instructions, FAQs, and more.