K-State ITS can typically restore UNIX-type files such as Unix home directories, project spaces and webpages. K-State Zimbra data (email, calendar, contacts, tasks, briefcase documents) is stored for 30 days. For most other files, ITS performs tape backups every night and keeps your data for 90 days.
We will not be able to restore your files if:
If you need files restored that exist on a local LAN directory such as a W, X, or Y drive please submit a LAN technologies file restoration form.
With the Nov. 20, 2011 upgrade, you can now restore individual emails, contacts, calendar events, and briefcase documents yourself. Sign into webmail, right-click on the Trash, select Recover Deleted Items and choose which messages you want to restore.
To restore you entire K-State Zimbra account please submit this form. Your restored your account will be placed into a new folder called "ZCS-restored". You will then have 14 days to move items from that folder into your other K-State Zimbra folders. At the end of the 14 days, the "ZCS-restored" folder will be removed.
Approximate processing time: 3 business days
Who can submit this form: All K-Staters