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Information Technology Services

IT Help Desk
Kansas State University
214 Hale Library
1117 Mid Campus Dr. North
Manhattan KS 66506

785-532-7722
800-865-6143
helpdesk@k-state.edu

Help & Support

Technology Classroom problem reporting

Use the Technology Classroom Problem Reporting Form to report problems or needed repairs in a Technology Classroom. For immediate assistance, call the Tech Classroom Hotline at 532-5798.

Key Requests

Key requests for technology classrooms (and key pick ups) are handled through the Facilities Key Control Office. Requests made by 2 p.m. are filled the next business day. Requests submitted after 2 p.m. will be available for pick up on the second business day. Instructors will need their K-State ID when picking up keys.

For most classrooms, multiple key requests are needed: for the security key and for the podium key. The Key Card List for Technology Classrooms is updated regularly and includes information about the number of keys needed for each classroom as well as which rooms require a special access code.

The Facilities Key Control Office is open Monday - Friday, 8:30 a.m. - 4:30 p.m.

Technology Improvements/Additions Request

Have a great idea for a new space, or an improvement of an older space? Use the Technology Installation Request Form to request technology in a general use or departmental space.

Video Tutorials

Video tutorials on the use of the equipment in the three main types of classrooms are available for reference. 

Basic Technology Classrooms

Basic Technology Classrooms are rooms with a place to plug in a laptop and are equipped with an LCD projector or other display device. Video, Internet and audio connections are provided.

Common Technology Classrooms

Common Technology Classrooms are rooms equipped with an LCD projector or other display, computer, sound system, DVD player, document camera, and Internet connection.

Expanded Technology Classrooms

Expanded Technology Classrooms are rooms with the common technology which have additional capabilities that may include some combination of one or more of the following: video conferencing equipment, video or audio capturing equipment and interactive technologies.

Technology Classroom Listserv

The TC-L listserv is designed to provide notification to faculty of problems which arise in the technology classrooms. In addition to problem reporting, the listserv is used to let faculty know about ways in which they can provide us with their insights as to how we can mutually make the classrooms better. There are three kinds of messages you will receive from this list: 

  • Notifications which have the classroom you teach in in the subject header - These messages deal with problems and/or improvements to the room in which you teach. You will want to read these messages as soon as you get them as they will contain information about the equipment or other factors in the room which may impact your teaching.

  • Notifications which have a classroom other than the classroom in which you teach in the subject header - These are similar to the messages above except they will pertain to some other classroom. You may safely disregard these types of messages without opening them.

  • Notifications which have "All Instructors" in the subject header - These will be more general reminders, invitations to instructional equipment demonstrations, our annual survey, or participation in other opportunities to provide us with feedback about your experiences, wants and desires in the classrooms. These messages are less frequent than the other two, and they can be read at your leisure.

Every effort is made to minimize the number of messages you receive. Please let us know if you have moved your class to another room and no longer need to receive notifications from the list.

Tech Classroom Hotline

Tech Classroom Hotline
532-5798

Room Reservations

Room Reservations
532-1712

Key Requests

Key Requests
109 Dykstra
532-1710