Selecting action verbs for position descriptions

The verb chosen for a duty signals the level of ownership, independence and scope involved in the work — not just what task is being done, but how much responsibility it carries. Because action verbs reflect the level of work being performed, they play an important role in determining the appropriate job classification for a position.

This list is not all-inclusive but is meant to provide guidance to managers as they create and update position descriptions, ensuring the verbs used accurately reflect the level of work being performed in the role.

Level	Scope of Work	Example Verbs
Task Execution	Performs defined, routine tasks by following established steps and instructions. Little independent decision-making; work is closely guided or reviewed.	Assist, Compile, Deliver, Enter, File, Follow, Gather, Input, Maintain, Operate, Perform, Record, Sort, Support, Complete
Applied Practice	Applies established procedures and practices to complete work. Uses some independent judgment within clearly defined guidelines.	Apply, Arrange, Assemble, Calculate, Conduct, Coordinate, Distribute, Document, Implement, Maintain, Prepare, Process, Respond, Schedule, Track, Verify
Analysis and Problem-Solving	Analyzes information, identifies issues and determines solutions within an area of expertise. Judgment is used to interpret situations that aren’t always clear-cut.	Analyze, Assess, Audit, Diagnose, Evaluate, Examine, Identify, Interpret, Investigate, Monitor, Recommend, Research, Resolve, Review, Troubleshoot
Design and Advisory	Designs processes, tools or programs and advises others on best practices. Exercises independent judgment across a broader scope of work.	Advise, Consult, Counsel, Design, Develop, Draft, Facilitate, Guide, Improve, Integrate, Optimize, Recommend, Revise, Standardize
Management and Oversight	Directs the work of others, manages programs or projects, and allocates resources. Accountable for outcomes across a team or function.	Administer, Allocate, Approve, Delegate, Direct, Establish, Lead, Manage, Oversee, Prioritize, Supervise
Strategic Leadership	Sets vision, policy and direction. Makes decisions with broad, long-term impact across a unit, division or the university.	Advance, Align, Authorize, Champion, Define, Drive, Establish, Envision, Formulate, Govern, Influence, Position, Set Strategy, Set Policy, Shape, Sponsor, Steward, Transform

Action verbs should be selected carefully to accurately reflect the nature, scope and level of work being performed. Using verbs that overstate responsibility, decision-making authority or organizational impact can unintentionally misrepresent a position and create classification inconsistencies.

While the verbs and examples in this guide are intended to support the development of position descriptions and provide a framework for distinguishing levels of work, they are only one factor considered in the classification process. Final job classification determinations are made by HR COE through a comprehensive review of the position's duties, responsibilities, scope, unit context and overall contribution to the organization.