CRM Fall Training

CRM fall training is now available. The training will be conducted via Zoom, take for 1.5 hours, and is limited to 20 people per session. The Zoom session ID will be shared on the morning of the training with attendees. You must be enrolled in the session to attend.

Fall training sessions include:

• September 28, 1:30-3 p.m.
• October 14, 10-11:30 a.m.
• October 26, 1:30-3 p.m.
• November 11, 10-11:30 a.m.

To participate in training, you must complete and submit the CRM Access Form. The form must be completed and submitted before your training date.

To sign up for training, sign in to HRIS.

1. Under Self Service, choose Learning and Development, then KSU Training Enrollment.
2. On the Request Training Enrollment page, look for CRM Introduction WIT310.
3. Select View Available Sessions.
4. Select the Session you would like to attend.
5. Email the trainer, Fred Darkow, at fdarkow@ksu.edu to be added to the desired session.

Training topics include:

• Introduction
• Basic Structure and Terminology
• Hierarchy
• How to Login
• Home screen, personal settings, navigation, and tabs
• List views
• Questions