Policies, Key Contacts and Available Resources
The Navigate student engagement platform gives academic advisors and other end users unprecedented access to student contact information. Through the platform, University representatives are able to email and text students with ease. This access must be guided by principles of best practice that put our students' experience first. The information below can also be found in the Rules of Engagement document.
Expectations for Engagement for Student Outreach and Communication
- Just because the system can do something, does not mean it is a good idea to do it.
- The educational best interest of the student is our first priority.
- It is not in the educational best interest of students to be bombarded with email or text messages from the university.
- Navigate is, first and foremost, a student success tool; all actions conducted in the platform should support student success.
- Although "engagement" is important to student success, the platform is not intended to promote general events.
- Students have not opted-in to Navigate, which means only formally sanctioned outreach should be attempted through the Platform.
Best Practices
- Direct messaging/outreach activity is restricted to academic advisors, academic coordinators (athletics), faculty mentors, and academic support/services units (e.g., academic coaching, student financial assistance).
- Outreach is restricted based on the student's home academic unit or membership in a defined group (e.g., first-generation students or admitted by exception). Academic advisors may reach out to students associated with a specific department or program for which they have responsibility (e.g., KINES advisors may reach out to KINES majors; Academic Coaches may reach out to the populations they support). Partnership outreach must be planned and supported by students' home academic unit.
- Outreach to students outside one's department but within the College must be reviewed and approved by the Academic Advising Director/Lead in the Dean's Office (e.g., American Ethnic Studies advisors need to consult with the Assistant Dean in CAS to share information to all CAS students about their minor).
- Outreach to students in a different school/college must consult with the Academic Advising Lead within the students' home school/college for support and approval in sending messages. (e.g., if Business wants to share information about its minor to students in Arts and Sciences, then Business should reach out to the CAS Assistant Dean and ask them to send information to their students).
University communications to all students are managed by the University Registrar.
Compliance
Regular reports on the number of messages (emails and texts) sent will be monitored by the Navigate Strategic Project Team via the Analytics portion of the Advising Dashboard. Unusual patterns of use will be investigated and addressed.
Updated 03.25.2026
Campus Unit Contacts
| Campus Unit | Lead Contact |
| Academic Coaching | Tyler Vela |
| Animal Sciences and Industry | Teresa Douthit |
| Architecture, Planning and Design | Mitzi Farmer |
| Arts and Sciences | Lori LaVezzi |
| Athletics | Maryclare Wheeler |
| Business | Benta Janda |
| Education | Di Murphy |
| Educational Supportive Services | Scott Velasquez |
| Engineering | Andy Fund |
| Food Nutrition Dietetics Health | Jennifer MacFadyen |
| K-State Online | Beth Stuewe |
| Health and Human Sciences | Shawna Jordan |
| International Student and Scholar Services | Stacey Bailey |
| Kinesiology | Rebecca Gilmore |
| K-State Salina | Kyle Chamberlin |
| Engineering | Crystal Strauss |
| Tutoring Services | Luke Matulewicz |
General questions about Navigate, including those concerning KSIS/Navigate login, display, or other technical features can be directed to Brad Cunningham, the DASSA technology administrator.