Concepts (Influence)
Respect
Respect involves authority and power. Respect is genuine admiration. Respect is based on being consistent in limits and both firm and fair in responding to misbehavior.

Respect has to be earned not demanded

Respecting us means understanding our sense of true north. Respect means knowing that what we believe is consistently applied in how we respond in difficult moments. There is consistency between what we say is important and our actions.

Warmth and respect act together to enable us to achieve power and influence.

Next: Self-control