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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu
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Incident Management

Incident management allows Information Technology Services to track the handling of issues from the initial contact through resolution. The goal of incident management is to restore service as soon as possible. Users also have the ability to track the status of their issues.