IT Help Desk
Kansas State University
214 Hale Library
Manhattan KS 66506

785-532-7722
800-865-6143
helpdesk@k-state.edu

Disabling pop-up blockers in web browsers

Browser pop-up blockers must be disabled in order for iSIS and HRIS to work correctly. If pop-up blockers are not disabled, the progress wheel will spin but you will never be taken to location of the link you clicked. Most browsers allow you to disable the pop-up blocker on a specific site, as well as for all sites. Instructions for disabling pop-up blockers on specific browsers are listed below: 

Chrome

The pop-up blocker is turned on by default. When the pop-up blocker is enabled, an icon Image of Chrome pop-up blocker icon will appears in the address bar indicating that a pop-up has been blocked.

Viewing a blocked pop-up
  1. Click the pop-up blocker icon Image of pop-up blocker icon.
  2. To view a blocked pop-up, click it's link.

    Image showing list of blocked pop-ups
Disabling pop-up blocker on a specific site
  1. Click the pop-up blocker icon Image of pop-up blocker icon.
  2. Click the Always allow pop-ups from option and then click Done.

    Image showing the Allways allow pop-ups from option
Disabling pop-up blocker on all sites
  1. On the browser toolbar, click the Chrome menu Image of the Chrome menu button..
  2. Click Settings.
  3. Click Show advanced settings.
  4. Under Privacy, click the Content settings button. 
  5. Under Pop-ups, select the Allow all sites to show pop-ups option. 
  6. Click Done.
Managing pop-up blocking
  1. To add or remove sites that allow pop-ups, do one of the following:
    1. Click the pop-up blocker icon Image of pop-up blocker icon.
    2. Click the Manage pop-up blocking button.

    or
    1. Click the Chrome menu Image of the Chrome menu button. and then click Settings.
    2. Click Show advanced settings.
    3. Under Privacy, click the Content settings button.
    4. Under Pop-ups, click the Manage exceptions button.
  2. In the Add new hostname box type the URL of the site you want to allow pop-ups on and then click Done.

    Note: For iSIS, type https://isis.k-state.edu and http://www.k-state.edu/isis

    Image showing Add new hostname box

Internet Explorer 8 and 9

The pop-up blocker is turned on by default. To disable it, do the following:

  1. Open Internet Explorer.
  2. On the Tools menu, point to Pop-up Blocker and then click Turn off Pop-up Blocker.

    Image of Turn off Pop-up Blocker option on the Tools menu

Internet Explorer 10

The pop-up blocker is turned on by default. To disable it, do the following:

  1. On the Start Screen (Metro or Modern interface), type control panel and then press Enter.
  2. Click Internet Options.
  3. Click the Privacy tab and then do one of the following: 

  4. Select Apply and then click Close.
  5. Click Close again and then press the Windows key to return to the Start Screen.

Firefox 8

The pop-up blocker is turned on by default.

Disabling pop-up blocker for a specific site
  1. Do one of the following:
    • Macs: On the Firefox menu, click Preferences.
    • Windows: On the Tools menu, click Options.
  2. Click the Content tab and then click the Exceptions button.  

    Image showing Block pop-up windows option in Firefox
  3. In the Address of website box, type the URL of the site you want to allow pop-ups on and then click Allow.

    Note: For iSIS, type https://isis.k-state.edu and http://www.k-state.edu/isis

    Image showing the Address of website box in Firefox
Disabling pop-up blocker for all sites
  1. Do one of the following:
    • Macs: On the Firefox menu, click Preferences.
    • Windows: On the Tools menu, click Options.
  2. Click the Content tab and then click the Block pop-up windows check box to disable the function.  

    Image showing Block pop-up windows option in Firefox

Safari

The pop-up blocker is turned on by default. To disable it, do the following:

  1. On the Safari menu, click Preferences
  2. Click the Security tab.
  3. Click the Block pop-up windows check box to disable the function.

    Image showing the Block pop-up windows option in Safari.