You will receive your bill at the beginning of each calendar month. Bills are payable on the last business day of the month.
Payments can be made by credit card, cash, or check. We accept Visa, MasterCard, and Discover online and over the phone at 785-532-7331. Cash or checks may be brought into our office at 1105 Sunset Avenue, Room 182. Our business hours for receiving payments are Monday through Friday, 8 a.m. to 4:30 p.m. Checks may be mailed to Information Technology Services, 2323 Anderson Avenue Suite 125 Manhattan, KS 66502.
Failure to pay by the 10th of the month following the due date will result in your service being cancelled and a $15 late fee. A second nonpayment will result in denial of service. Bad checks will result in a $30 service charge. Kansas State University reserves the right to withhold transcripts and deny permission to re-enroll if there is an outstanding balance. If your account has been turned off for late payment, please call us after payment is received to reactivate your service.
Questions concerning billing should be directed to Information Technology Services at 785-532-7331. From outside Manhattan call 800-232-0133 and ask for extension 2-7331. Problems with residence hall phones should be reported to your hall staff.