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Information Technology Services

IT Help Desk
Kansas State University
214 Hale Library
1117 Mid Campus Dr. North
Manhattan KS 66506

785-532-7722
800-865-6143
helpdesk@k-state.edu

About ITS

Kansas State University's Information Technology Services (ITS) is committed to providing excellent IT services to the K-State community in support of the teaching, learning, research and service missions of our university. On July 1, 2009, the university's existing central IT organizations were consolidated within ITS as an important step in building the next generation of campus-wide IT services at K-State. ITS offers a wide range of information, technology, and communications services through five service units.

Office of the CIO and Vice Provost for ITS

The Office of the CIO and Vice Provost for ITS coordinates and manages ITS policy, planning, and portfolio management activities and the university information security program. The Office also provides centralized ITS business services. Learn more. 

ITS Service Units

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Enterprise Server Technologies

Enterprise Server Technologies provide hardware and software support for the IBM S/390 Enterprise Server and the central campus Unix/Linux systems. Our mission is to provide a reliable, secure, high-performance information technology infrastructure for computing in a collaborative, service-oriented, cost-effective manner in support of the university's teaching, research and service mission.

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Information Security and Compliance

The Office of Information Security and Compliance works to help all K-Staters understand the importance of using good security practices and common sense when they use their computers on the Internet. The ISC team is responsible for risk management, compliance, information security operations and the overall coordination for all information security at Kansas State University.

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Information Systems Office

Information Systems Office (ISO) administers, develops and maintains mission critical databases and associated application systems in support of institutional administrative functions, such as Accounting, Payroll, Budget, Human Resources, Facilities Management, Parking Services, Office of Institutional Equity, Student Financial Assistance, and Student Records and Services. Administrators, faculty, and staff throughout the university use these databases and application systems to operate and administer academic programs and institutional operations. Students use them to access essential services and information.

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Information Technology Assistance Center

Information Technology Assistance Center (iTAC) provides centralized information technology support through the operation of the IT Help Desk and the ITS Operations Center. Other services include design, build and maintenance of technology classrooms, university computing lab and innovative classroom environments, desktop support, computer repair, face-to-face and online technical training, instructional design support, equipment checkout and multimedia development in the Media Development Center. The unit also provides consulting services for the submission of electronic theses, dissertations and reports.

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Network and Telecommunications Services

Network and Telecommunications Services (NTS), previously known as Computing and Telecommunications Services (CTS), provides server, storage, networking, and communications infrastructure, as well as the associated support services, to the students, faculty, and staff of Kansas State University. These services include the storage and management of the University's core business data, the maintenance and support of all data and telecommunications equipment, and the copper and fiber optic distribution networks. NTS also provides radio and cellular services.

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Office of Mediated Education

The Office of Mediated Education (OME) is dedicated to providing innovative and reliable solutions to meet the computing needs of Kansas State University in the areas of teaching and learning as well as research, technology transfer and outreach.

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Project Management Office

The Project Management Office provides project management leadership and guidance to successfully execute a portfolio of technology projects that are aligned with K-State’s strategic goals. A primary responsibility of the PMO is to apply consistent project management methodology and deliver projects that are on schedule, within scope and budget. The PMO collects and disseminates information regarding project, application and service portfolios.