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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu
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Services

Service Category
Abuse of K-State's IT resources (report to abuse@k-state.edu) Security
Accessibility, online courses Web, Teaching and research
Accessibility, webpages Web, Teaching and research
Distribution list, formerly email alias (e-mail addresses for departments/units) E-mail and calendar
Announcements and news (InfoTech Tuesday newsletter) News and events
Antivirus Hardware and software, Security
Application forms to request IT services Help
Audio and video conferencing Multimedia and video
Authentication request form Applications
Axio Survey (now K-State Survey) Teaching and research
BeoCat, K-State's Beowulf cluster Applications, Teaching and research
Buying computer equipment, computer for college (for students and future students) Hardware and software
Buying computer equipment, computer equipment and supplies (Union Computer Store) Hardware and software
Buying computer equipment, software discounts (Union Computer Store) Hardware and software
Buying computer equipment, software site licenses (for K-State departments) Hardware and software
Buying computer equipment, state contract (for K-State departments) Hardware and software
Cable TV, on-campus cable TV for campus buildings and residence halls Phone and TV
Cable TV, K-State Channel 8 News (Cox Cable Channel 8) Phone and TV
Calendar, Office365 E-mail and calendar
Calendars, university event calendar E-mail and calendar
CatPack software suite for K-Staters Hardware and software, Security, Internet and network
Central Authentication Service (CAS) Internet and network
CD/DVD duplication Multimedia and video, Hardware and software
Chat with K-State Jabber Help
Classes and courses, iSIS Applications, Teaching and research
Classes and courses, K-State Online Applications, Teaching and research
Classes and courses, computer training Training
Classrooms (technology classrooms) Teaching and research
Committees, IT Committees
Computer newsletter (InfoTech Tuesday newsletter) News and events
Computer repair and maintenance Hardware and software
Computer specifications, K-State (buying a computer for college) Hardware and software
Computer store, Union Hardware and software
Computer training Training
Computing IDs/accounts on K-State's central systems, eID Accounts
Computing labs, printing Labs and printing
Computing labs, residence hall labs (ResNet) Labs and printing
Computing labs, university computing labs Labs and printing
Computing terms, definitions of Help
Conferencing, audio and video Multimedia and video
Connect, authenticated portal Applications and Accounts
Copyright, intellectual property at K-State Teaching and research
Copyright, K-State website copyright statement Web
Creating webpages Web
Daylight Saving Time Hardware and software
Departments, Network and Telecommunications Services (NTS) Unit
Departments, Data and Information Administration (DIA) Unit
Departments, Educational Communications Center (ECC) Unit
Departments, Information Technology Assistance Center (iTAC) Unit
Departments, Information Systems Office (ISO) Unit
Departments, Office of Mediated Education (OME) Unit
Departments, Vice Provost for Information Technology Services (VP-ITS) Unit
Designated Access, iSIS > Applications
Dial-in Internet services Internet and network, Phone and TV
Directories (People Directory) Applications
Discussion groups, electronic mailing lists (LISTSERV) E-mail and calendar
Distance learning, Division of Continuing Education Teaching and research
Distance learning, K-State Online Teaching and research, Applications
Distance Learning, SVS High School Spanish Multimedia and video, Teaching and research
Distribution list, formerly email alias (e-mail addresses for departments/units) E-mail and calendar
Domain names (DNS) Web, Internet and network
DVD/CD duplication Multimedia and video, Hardware and software
Education Communications Center (ECC) Multimedia and video
eID, K-State Accounts
eID, change password Accounts, Security
eID, eligibility requirements Accounts
eID, eProfile Accounts, Security
eID, Frequently Asked Questions Accounts
eID, shared accounts Accounts
eID, register Accounts
eID, special access Accounts
Electronic grade submission (through iSIS) Applications
Electronic Thesis, Dissertations and Reports (ETDR) Teaching and research
E-mail, abuse of e-mail (report to abuse@k-state.edu) E-mail and calendar
E-mail, K-State E-mail and calendar
E-mail, request alias e-mail account E-mail and calendar
E-mail, request official unit/department e-mail address E-mail and calendar
E-Note university memo, one-time delivery ($ fee) E-mail and calendar
eProfile Accounts, Applications, Security
Equipment checkout Multimedia and video, Hardware and software
Events, university E-mail and calendar
Faculty technology training Training
File restoration, central e-mail and folders Hardware and software
File restoration, LAN-based data and files Hardware and software
File server, Samba Internet and network
FIS Applications
Forms to request ITS services Help
Forwarding e-mail E-mail and calendar
Grade submission, online (through iSIS) Teaching and research, Applications
Group eIDs (now shared accounts), eIDs Accounts
Hale Library, computers (K-State InfoCommons) Labs and printing
Help Desk, IT Help
HRIS (Human Resource Information System) Applications
ID, eID Accounts
Identity theft Security
IDT Roundtable Series (Instructional Design and Technology) Teaching and research, Training
IMAP protocol for accessing e-mail E-mail and calendar, Internet and network
InCommon Federation: Participant Operational Practices Policies
InfoCommons, K-State (Hale Library) Labs and printing
Information Systems Office (ISO) Unit
IT News, K-State's information technology blog News and events
Instructional design Teaching and research
Intellectual property at K-State Teaching and research
Internet access Internet and network
Internet access, CatPack software suite for K-Staters Internet and network
Internet access, dial-in access to campus Internet and network
Internet access, Internet2 Internet and network
Internet access, ResNet Internet and network
Internet access, wireless Internet and network
Internet access, VPN (virtual private network) Internet and network
IRMC (Information Resource Management Council) Committees
iSIS Applications
iTAC (Information Technology Assistance Center) Unit
IT committees Committees
IT Help Desk Help
IT Policies Policies
IT Units, Network and Telecommunications Services (NTS) Unit
IT Units, Data and Information Administration (DIA) Unit
IT Units, Information Systems Office (ISO) Unit
IT Units, Information Technology Assistance Center (iTAC) Unit
IT Units, Office of Mediated Education (OME) Unit
IT Units, Chief Information Officer and Vice Provost for Information Technology Services Unit
Chat with K-State Jabber Help
K-State e-mail E-mail and calendar
K-State Online Teaching and research, Applications
K-State Survey (formerly Axio Survey) Teaching and research, Applications
K-State Channel 8 News (Cox Cable Channel 8) Phone and TV
K-State VPN Internet and network
K-State web templates Web
Labs, K-State InfoCommons (Hale Library) Labs and printing
Labs, printing Labs and printing
Labs, residence halls (ResNet) Labs and printing
Labs, university labs Labs and printing
LAN technologies Internet and network
LISTSERV mailing lists, K-State E-mail and calendar
Mailing lists (LISTSERV) E-mail and calendar
Maintenance/repair, computers Hardware and software
Media Development Center Multimedia and video
Multimedia Multimedia and video
Networks, CatPack software suite for K-Staters Internet and network
Networks, central data network configuration Internet and network
Networks, dial-in access to campus Internet and network
Networks, Internet2 Internet and network
Networks, Local Area Networks (LANs) Internet and network
Networks, ResNet Internet and network
Networks, VPN (virtual private network) Internet and network
Networks, wireless Internet and network
News and events, IT News blog News and events
Novell site license for K-State Hardware and software
Office365, Email and Calendar E-mail and calendar
Offices, Information Technology Services Unit
Online grade submission (through iSIS) Teaching and research, Applications
Pagers, telephone Phone and TV
Passwords, eID password Security, Accounts
People Directory (K-State's online staff and student directory) Applications
Personal webpage, creating Web
Phone numbers, search K-State Applications
Phone services Phone and TV
Podcasting (webcasting) Web, Multimedia and video
Policies, information technology Policies
Printing, university computing labs Labs and printing
Repair and maintenance, computer Hardware and software
Request ITS services, forms Help
Research support, BeoCat Applications, Teaching and research
Research support, Electronic Theses, Dissertations and Reports (ETDR) Applications, Teaching and research
Research support, Internet2 Applications, Teaching and research
Residential neworking Internet and network
ResNet Internet and network
Restoration, central e-mail and folders Hardware and software
Samba file server Web, Internet and network
Security, identity theft Security
Security, Information Technology Security
Security, SIRT (Security Incident Response Team) Security
Service request forms, IT Help
Shared account (formerly group eID), eIDs Accounts
Single Sign-On (SSO), see Central Authentication Service (CAS) Internet and network
SIRT (Security Incident Response Team) Security
Software Hardware and software
Software, antivirus Hardware and software, Security
Software, CatPack software suite Hardware and software, Security, Internet and network
Software, Mac computers Hardware and software
Software, Windows computers Hardware and software
Software, on K-State's central Unix system Hardware and software
Software, site licenses for K-State Hardware and software
Special access eID Accounts
SSL secure e-mail connection E-mail and calendar, Internet and network
Supplies, state contract items (for K-State departments only) Hardware and software
Supplies, Union Computer Store Hardware and software
Support groups, IT Help
Survey System (K-State Survey) Applications, Teaching and research
SVS High School Spanish Multimedia and video, Teaching and research
Teacher evaluations, TEVAL Applications, Teaching and research
Technology Assistance Center, Information (iTAC) Training
Technology classrooms Teaching and research, Labs and printing
Technology Service Center, computer maintenance/repairs Hardware and software
Technology training Training
Telecommunications (NTS) Unit
Teleconferencing, audio and video Multimedia and video
Telephone services, administrative services Phone and TV
Telephone services, long-distance calling cards Phone and TV
Telephone services, pagers Phone and TV
Telephone services, voicemail for campus phones Phone and TV
TEVAL system, online teacher evaluations Applications, Teaching and research
Training, iTAC training news Training
Training, technology classrooms Training
TV, K-State Channel 8 News (Cox Cable Channel 8) Phone and TV
TV, on-campus cable TV for campus buildings and residence halls Phone and TV
Union Computer Store Hardware and software
Units, Network and Telecommunications Services (NTS) Unit
Units, Information Systems Office (ISO) Unit
Units, Information Technology Assistance Center (iTAC) Unit
Units, Office of Mediated Education (OME) Unit
Units, Chief Information Officer and Vice Provost for Information Technology Services Unit
University computing labs Labs and printing
Unix, central system Internet and network, Hardware and software
Unix, DNS services Web, Internet and network
Unix, file-restore requests Hardware and software
Unix, FTP service Internet and network, Web
Unix, machine names for Unix services Internet and network, Web
Unix, software on the central Unix systems Hardware and software
Vice Provost for Information Technology Services Unit
Video production Multimedia and video, Teaching and research
Videoconferencing, K-State Multimedia and video
Violations of K-State's IT resources (report to abuse@k-state.edu) Security
Viruses, computer Security
Voicemail Phone and TV
VPN (virtual private network) Internet and network
WEP key, wireless network access Internet and network
Wireless computer networks at K-State Internet and network
Wireless locations Internet and network
Web cameras, Aviation ramp at K-State at Salina Web, Multimedia and video
Webmail E-mail and calendar
Webcasting (podcasting) Web, Multimedia and video
Webpages, creating personal Web
Webpages, consulting Web
Webpages, DNS (domain name service) Web, Internet and network
Webpages, for K-State departments and organizations Web
Website consulting Web
Website, K-State's central website webmaster Web
Wireless Internet and network