Business Capability and Process Automation

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and work flow management. 

 Designed For

• Faculty
• Staff

 Features

• Slate and Salesforce are K-State’s enterprise systems for marketing and customer / constituent relationship management (CRM). To request access to the TargetX/Salesforce CRM, submit the Request Service form on the Identity and Access Management page.
• Softdocs is an enterprise document management, electronic forms, and workflow system.  
• Perceptive Content (previously ImageNow) is K-State’s enterprise imaging system and content management system. Electronic documents are securely stored and can be shared, annotated, or routed through workflows.
• TeamDynamix is the information technology service management (ITSM) and ticketing system.

Requirements

To request access and training to Target X/Salesforce, you must complete and submit the Request Service form on the Identity and Access Management page.

Get Started

• Submit this form to request services related to business capability and process automation.
• Report an issue to get help with a business capability and process automation service not working as expected.

 Other Information

• Additional information for Salesforce CRM 
• Information about Imaging at K-State