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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu
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Frequently asked questions about eID passwords

  1. Why do I have to change my password?
  2. How do I change my password?
  3. How often must I change my password?
  4. What if I forgot my password or don't change my password in time?
  5. What are the password requirements?
  6. Can you give me some tips for choosing a good password?
  7. What shouldn't I use for my password?
  8. When does my password expire?

Why do I have to change my password?

A good password changed at regular intervals provides the best protection for your computing identity, files, and K-State resources.

Most eID passwords must be changed every 180 days in order to access K-State's information technology resources and comply with university policy. If you fail to change your password, you will lose access to K-State email and other resources.


How do I change my password?

You can change your password through eProfile or by contacting the IT Help Desk. Please note that after changing your password you must immediately update your password in all your computers, devices, and applications or risk getting locked out of KSU Wireless and email.

A. eProfile

  1. Go to eProfile, type in your eID and current password, then click the Sign in button.
  2. Click the Change your eID password link.
  3. Type your new password in the boxes (twice, to verify it), and click the Continue button. You can also have K-State eProfile generate a password for you.
  4. Review or enter your password reset security question and answer.
  5. Review or enter your mobile number. Click the Change Password button.
  6. You'll receive a message within seconds that your new password is ready to use.

B. Contact the IT Help Desk.
You can change your password over the phone or in person at the IT Help Desk, 214 Hale Library on the Manhattan campus or at the ID Center, 103 TAC Building on the Salina campus. You will need to provide proof of your identity.

Don't risk getting locked out of K-State wireless or email. Once you have changed to a new password, immediately update the eID password settings in all your computers, devices, and applications. This includes:

If desired, you can review the step-by-step instructions for changing your password.


How often must I change my password?

Most eID passwords must be changed every 180 days. Others may need to change their password more often, depending on their access to secure information. eID passwords will expire if not changed as required.


What if I forgot my password or don't change my password in time?

If you do not change your eID's password as required, it expires for security purposes. You will not be able to access your K-State email, iSIS, HRIS, K-State Online, and more when it expires.

If you don't change your password as required and previously set an alternate email address, provided a mobile phone number, and/or security question and security answer in the Password reset options section in eProfile, then you can reset your eID password online.

There are two options to reset your eID password via email or text message.

Email

  1. Go to the eProfile password reset website and enter your eID.
  2. Select Get a password reset link at my alternate email address.
  3. An email will be sent to your alternate email address.
  4. From that email, click the password-reset link and then answer your password-reset question.

Text Message

  1. Go to the eProfile password reset website and enter your eID.
  2. Select Text message verification code to my phone.
  3. Answer your security question.
  4. Enter in the verification code that was sent to your phone.
  5. Reset your eID password.

You can also change your password over the phone or in person at the IT Help Desk, 214 Hale Library on the Manhattan campus or at the ID Center, 112 College Center on the Salina campus. You will need to provide proof of your identity.


What are the password requirements?

  1. Must be 10-30 characters (letters, numbers, and/or punctuation marks)
  2. Can be a multi-word phrase containing spaces; your phrase can't begin or end with a space
  3. Must contain characters from 3 of the 4 following categories:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special characters allowed: ! " # $ % & ´ ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~ space bar
  4. Is at least 5 different characters
  5. Cannot be an accurately and completely spelled word, name, eID, acronym, or K-State-related name
  6. Passwords cannot be repeated for two years

Can you give me some tips for choosing a good password?

Think of it as a specialized license plate, with a mandatory 10-30 characters. It should be easy to remember but hard to guess. Read the following tips, but don't use any examples given below. (Since they're listed here, they've been removed from use.)

Tips for a good password Examples

Use a phrase containing spaces.

Passwords Are Good, Yes?


Passwords Are Good, Yes?

Reverse part of a word or phrase. Add in a number, punctuation mark, or uppercase letter.

paSs-1drow


word1-paSs
  • Use the first letters of a phrase you like or an obscure line from a favorite song, book, movie, or poem.
  • Add in a number or punctuation mark.
  • Replace words with numbers or letters (be=B, to=2, too=2, for=4, are=R, see=C, you=U, why=Y).
  • Mix uppercase and lowercase letters.

psag4m&K-S


(passwords are good for me and K-State)

Include numbers.

  • Put numbers in the middle of the password.
  • Use three or more numbers at the beginning or end.

Nl84rgb7iN


Numbers like 84 are good but 7 is Not

pwBnrGbn200

passwords with Big numbers are Good but not 200

Use punctuation marks. These can add emphasis to a phrase you've chosen. You can use any of the basic punctuation marks on a keyboard: ! " # $ % & ´ ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~ space bar

partB, rtn?


passwords are the Best, are they not?

What shouldn't I use for my password?

You should not use any of the following:

  • K-State terms. Virtually everything related to K-State is already in the "DO NOT USE" list, including building names and codes, K-State acronyms, and all kinds of sports jargon. Hackers "mine" K-State webpages for local terms to use in guessing passwords.
  • First or last names of any K-Staters.
  • Personal numbers or codes (age, phone number, postal address, date of birth, driver's license, SSN).
    Those numbers are more public than you think.
  • Any known information about you, such as parts of your eID, name, address,
    pet names, friends' names, family names, hobbies, or favorites.
  • Obvious number sequences such as "123456" or "654321". Also, obvious number sequences added to your name or eID such as "willie1234".

When does my password expire?

To check when your password will expire sign in to Connect by clicking the 'Sign in' button on the K-State homepage.