PageUp Frequently Asked Questions
When can the department start a recruitment in the PageUp applicant tracking system?
Effective January 11, 2016, departments can begin entering their recruitment materials in the PageUp applicant tracking system.
When will the onboarding module be available in the PageUp applicant tracking system?
The onboarding module will be available March 2016. In the meantime, all onboarding processes will continue with the existing paper process.
What do I do with existing recruitments?
All searches that began on the paper process in 2015 will continue on the paper process in 2016, therefore, please continue to use the job summary forms to obtain approval to make conditional job offers. The job requisition form is no longer available for use.
What is the difference between the bubbles and hamburger icons featured on the PageUp homepage?
The bubbles represent an action which is waiting for you to complete. Once the action has been taken, it is removed from the bubble. You can think of the bubbles as a “cue” to let you know something needs attention in order to be completed. The hamburger dropdown menu is considered as your access menu. This menu consists of activities which you will do on a daily basis.
How do I request a change in my permissions?
You may submit a request to change your permissions. You can access this form on the Applicant System Instruction Guides website by selecting the “PageUp Access Request” icon.
I can see that 16 applicants applied for the position, however, I can only view 12 of the applications.
The 16 applicants represent the amount of individuals who have started the application process. The remaining 4 applicants may have withdrawn or decided not to apply for the position.
Does the applicant tracking system notify applicants that their application is not completed?
The system does send emails to remind the candidates to complete the process.
What is CRM featured on the applicant card?
This is a tool for recruiters to build talent pools.
How are jobs posted to the webpage?
Positions are sourced on the jobs website in the order of approvals.
Does everyone need to screen candidate materials?
The search committee should screen candidate materials.
Who is the hiring manager?
The hiring manager in the individual who has the authority to hire the candidate and will be responsible for the professional development of the new hire.
How do I contact candidates to schedule an interview?
The HR liaisons or search committee chair may call candidates to schedule interviews, however, they should also notify the candidate that they will receive a confirmation email. The email will be generated from the PageUp applicant tracking system once the HR liaison has scheduled the interview in the PageUp system.
Why can't I upload my Excel spreadsheet into the PageUp system?
The only file types that can be uploaded are .doc, .docx, .docm, .pdf, .txt, .rtf, .htm, .msg and .dat. The Talent Acquisition team recommends saving your file to one of the file types listed above.
