What kind of counseling is provided?
The mission of Counseling Services is to provide short-term assistance in areas of decision-making, crisis intervention, problem-solution, adjustment, or matters of personal concern that could interfere with a student's academic success. We offer individual and group counseling services for a variety of issues including stress management, communication and assertiveness skills, depression, anxiety, coping with crises, sexual concerns, time management, biofeedback, and more. Couples counseling is also available but those needing family therapy for themselves and their children are referred to the community.
When time-limited service is not sufficient to meet the student's needs, the counselor will then determine if any extended care can be managed within the time and service availability of this agency or if referral alternatives within the community would be more appropriate.
As the semester reaches its most pressing stresses at mid-term and thereafter, you might begin to realize that your way of coping may be putting your academic success in jeopardy. Many times the pattern of not attending classes, not completing projects/assignments, maybe the overuse of substances, and the overall avoidance of the pressures begin to catch up to you. If you are reading this, congratulations that you are now looking to find a way to resolve the problem.
Towards the latter stages of the semester, it is typical that a wait list for appointments in our office is already established, and a delay in services is likely. At this time, it may also be helpful to contact the Office of Student Life or speak with your professors so that they can offer support. If you are in crisis and need immediate assistance, we are open Monday-Friday from 8 a.m. - 5 p.m. and you may stop-by to speak with a counselor. Our website also has several useful self-help strategies that can help alleviate distress.
It is typically best to make an appointment at the beginning of the semester if you want to maximize your chances of being seen sooner. However, you can always call and ask to see if there is availability. There are also several alternative options in the community and on campus for counseling, and we would be happy to assist you in finding appropriate care for your needs.
- If this is your first contact with Counseling Services, we will refer you to the Office of Student Life (785-532-6432) or to the Dean of your college for assistance; in their conversation with you they can determine what options are available to you. Counseling Services staff cannot provide a letter verifying your struggles for times when we have not had contact with you.
- If you have been seen at Counseling Services earlier in the semester and have had ongoing contact with a counselor to address your struggles, your counselor may be able to write a letter in support of accommodations. Please call and schedule an appointment with your counselor. Keep in mind that it is your professor's decision in working with you about what options they may or may not offer to you.
Does Counseling Services provide career counseling? Yes! We provide career assessment and interpretations and will assist students in addressing career difficulties and decisions in group or individual sessions as needed.
Do you provide couples or family therapy?
Couples counseling may be provided as long a both members of the couple are registered K-State students; sometimes couples may be referred to the community for more extensive treatment needs. Because our agency does not work with children, couples wanting/needing family therapy that would include their children would also be referred to resources in the community. Further questions about couples work can be answered by a contact with a Counseling Services counselor by calling our office at 785-532-6927.
Are there services provided besides individual counseling?
Yes! For example, we offer groups and workshops, stress management training, presentations to student groups or classes on campus, career workshops, and consultations to students and faculty/staff. And of course, the education provided by our website's helpful resources section. In addition, our staff teach courses, provide clinical training, and are involved in a variety of campus committees as a service to the campus community.
Are you staffed by professionals or students?
The staff at Counseling Services are trained professionals and consists of licensed psychologists, masters-level therapists/counselors, performance enhancement specialists and other professionals. In addition, this agency is a doctoral psychology internship site accredited by the American Psychological Association. As such, we also have on staff several psychology interns who are in the last stage of their doctoral program in professional psychology; this is comparable to the residency status of a physician-in-training. Our interns are selected each year from all over the country during an intensive application and interview process and, once here, receive ongoing clinical training and supervision.
Occasionally, the agency may also have one or two graduate students from the Counseling & Educational Psychology department, the Psychology Department or the Marriage & Family Therapy graduate programs at K-State. Trainees are assigned tasks at the level of their training/experience and are closely supervised as part of their learning process.
Are there limits to services you provide?
Sometimes a student's mental health needs require longer duration, more intensive or more specialized forms of treatment than we provide in a short-term facility. In these situations Counseling Services may provide some assessment with the student and will facilitate referrals to off-campus mental health providers. This is essential because Counseling Services is not a 24-hour, comprehensive mental health agency.
What kinds of problems do students present when they come to Counseling Services?
Information from the agency's Annual Report (pdf) shows the most recent area of concerns for students.
Making decisions or resolving problems of specific situations are common points of entry for many students. The following is a list of common problems presented in the last year: stress/anxiety, situational problems, relationship issues, developmental issues, depression, academic skills, educational/vocational choice, physical problems, abuse, grief, suicidal feelings, personality problems, substance abuse, eating disorders, ACOA/Codependency, Legal Problems, Sexual Assault/Rape.
Are there charges for the service?
Enrolled students may receive up to 4 individual therapy sessions per fiscal year (July 1-June 30) at no charge. Sessions 5-10 will cost $15/hour, sessions beyond 10 cost $25/hour. Group sessions, therapy groups, workshops, biofeedback training sessions cost $7.00 per session after one free initial session. The office can be contacted for information about additional fees for testing and other services. If you do incur charges, Counseling Services does not send out monthly paper statements; you may access your account statement online on our main page by selecting "My Counseling Services Account."
One free consultation session may also be possible for a those not currently registered at K-State but who are planning on attending soon or those needing information/referral to resources in the local community.
Will students have to wait?
Our philosophy is to get currently registered students in contact with a counselor in a timely manner. We strive to meet with students within one week of when they contact us to schedule an appointment, but, due to the high demand for our services, we may have a waiting list for appointments. Once this occurs, students will be added to the waitlist, in order, and contacted as early as feasible. Once contacted, the student will be scheduled for an individual appointment with a clinician. Students in crisis are seen as soon as possible that same business day.
How private and confidential is contact with Counseling Services?
Information shared in therapy at the Counseling Services at Kansas State University is held in strict confidence and applicants for service are given an information sheet that describes this at the time of their first contact.
This agency maintains records that are separate from those held at the Student Health Center or any other agency on the K-State campus. Confidentiality means that what a client discusses in sessions and any written records of contact with this office does not go on the student's academic record, into the student's medical charts, and will not be disclosed to any other office or individual unless the person has signed a written release for this to occur. Our overall goal is to make this a place where people will feel safe to talk about personal concerns.
There are, however, some exceptions to confidentiality. Counselors are required to release certain information in situations in which there is potential harm to the person or danger to others, in instances of child or elder abuse or as a result of a court order. While these types of events are extremely rare, it is important to note that these possibilities exist.
In addition, files may be reviewed in the process of agency accreditation visits by professional review teams; all materials are handled confidentially and no materials with identifying information will leave the agency without obtaining specific release to do so. Files are retained for seven years past the date of last contact and are then shredded. Any questions about confidentiality can be directed to our office for further details if needed.
What is Counseling Services email policy?
Because e-mail is not a secure or confidential medium, we cannot guarantee that any e-mail that you may send to us will remain confidential. While we consider your communications private and do not disseminate information about you without your permission, our university administration reserves the right to monitor e-mail usage and so others might therefore see the text of your message. Please see our e-mail policy for additional information
Do you have Self-help materials?
We have developed several brochures on common topics of interest to many university students. Our copyrighted "Help Yourself" Series is available on our website.
Will staff give talks, presentations or brief workshops to organizations, classes or campus office groups?
We are glad to take requests for presentations and ask that requests be made at least two weeks ahead of the needed date. If we are unable to meet the request, we will try to suggest other options or resources to help meet your needs. Please refer to our Kat Chats for a listing of currently offered presentations.
Are evening appointments available?
Counseling Services is open weekdays from 8 a.m. - 5 p.m. Mental health consultation is available 24 hours a day, 7 days a week, by calling our office number (785-532-6927).
During school breaks, including summer, our hours are Monday - Friday, 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m. If your schedule requires appointments beyond our regular hours, we recommend you contact mental health providers in the community.
What about parking near the Counseling Services Building?
Beginning April 15, 2015 construction will be taking place in the alleyway that leads up to the English/Counseling Services Building. During construction parking will not be available behind the English Counseling Services Building. Parking for our clients will be available on the Northeast side of lot A28 (see map (pdf) --this is the lot between the engineering complex--Durland/Rathbone/Fiedler and Ackert Hall). There is parking available for those with a disability placard either in the same lot (A28) on the Southeast side or behind Leasure Hall (proceed east down the alley from lot A28).
These limited number of spaces designated for clients are to be used ONLY by clients during the brief time that they are in an appointment at the Counseling Service. Clients are not allowed to park there at other times of the day, so if a client drives onto campus for an appointment and leaves the car there to go over to the library or to a class, the client will likely get a parking ticket. The receptionist at the Counseling Services can only validate a parking ticket for the time that a person was actually in the office for an appointment and cannot validate a parking ticket for illegal parking in a space designated for physically disabled permit holders.
Is the building accessible?
Yes! There is an elevator available near the driveway entrance that will provide easy access to our reception area and offices on the second floor of the English/Counseling Services Building. Also, the restrooms on the second floor are accessible for wheelchairs as are all the offices at the Counseling Service.