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Counseling Services

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Kansas State University
Counseling Services
1105 Sunset Ave, Rm 101
Manhattan, KS 66502

Hours:
Monday - Friday:  8am-5pm

Phone:
785-532-6927
785-532-3932 (fax)
K-State.edu/counseling
counsel@k-state.edu

Parking Information

Frequently Asked Questions

 

How to schedule an appointment?

What to expect at your first appointment? 

What is considered an Emergency and what if I have one?

What if I am concerned about someone else?

What kind of counseling is provided?

Are there limits to services you provide?

Do you have medication services?

Do you have Self-help materials?

What support is possible at the end of the semester?

Can I get a letter from your office that verifies my concerns?

Will you write a letter for an Emotional Support Animal (ESA)?

Are there charges for the service?

Will students have to wait?

Are you staffed by professionals or students?

Will staff give talks, presentations, or brief workshops to organizations, classes, or campus office groups?

Is Counseling Services open in the evening?

How private and confidential is contact with Counseling Services?

What is Counseling Services email policy?

Where is Counseling Services Located?

How do you access the building?

What about parking near the Counseling Services Building?

 

How to schedule an appointment?

To schedule an appointment please call our office at 785-532-6927.  You may also schedule an appointment at our office located at 1105 Sunset Ave between the hours of 8AM-5PM Monday –Friday.

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What to expect at your first appointment?

During your first appointment you will be asked to come 15 minutes early to fill out consent to treatment and assessment forms.  Most intakes last between 45-50 minutes. Questions will be asked regarding presenting issue/concern, relevant history, strengths/supports, as well as identifying goals for treatment. This is done to assess which treatment best fits your needs whether it’s determining a plan for therapy, consultation, or referral.

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What is considered an Emergency and what if I have one?

An emotional emergency is when a person is experiencing intense overwhelming response to a difficulty that exceeds one’s own ability to use healthy coping skills.  Examples of an emotional emergency include:

    • Suicidal thoughts
    • Homicidal thoughts
    • Hearing voices or other misperceptions in reality
    • Recent assault
    • Recent overwhelming loss or catastrophe

If you are experiencing an emergency, you may call or walk into Counseling Services between the hours of 8AM-5PM Monday-Friday.  You will be able to meet with a clinician on duty to help you determine a course of action. Counseling Services has contracted with K-State HealthSource to provide after-hours crisis phone consultation for Counseling Services. Our main office number is forwarded to this service when we are closed (i.e., nights, weekends, holidays, and when the university is closed). You may contact this service in the case of an emergency afterhours. You may also contact the following resources:

    • National Suicide Prevention Hotline call- 1-800-273-8255
    • Veterans Crisis Line call - 1-800-273-8255 text 838255
    • The TrevorLifeline for LGBTQ+ - 1-866-488-7386
    • Trans Lifeline – 1-877-565-8860

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 What if I am concerned about someone else?

Here at Counseling Services we believe in self agency when it comes to seeking therapeutic services. Therefore, we do not reach out to students that are not engaged in therapy.  If you have a concern you can follow the link provided and make a “Student of Concern” report which will be handled by the Office of Student Life.  If you feel it requires immediate action please call campus police at 785-532-6412.

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What kind of counseling is provided?

Counseling services mission is to provide short term assistance in areas of decision making, crisis intervention, problem/solution, or matters of personal concern that could interfere with student’s academic success. We can provide the following:

    • Individual Therapy
    • Group Therapy
    • Couples Therapy- If both partners are registered K-State Students
    • Career Counseling
    • Workshops

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Are there limits to services you provide?

Counseling Services offers a maximum of 8 individual sessions at no charge per academic semester.

Long term treatment- There may be times when a student’s mental health needs require longer duration, more intensive, or specialized forms of treatment than we provide in a short-term facility.  We will provide and help facilitate referrals to off-campus mental health providers in those situations.  

Long term Family therapy- Our agency does not work with children, thus couples wanting/needing family therapy that would include their children would also be referred to resources in the community.  

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Do you have medication services?

Counseling Services does not provide medication services.  Students who are interested in medication should contact Lafene Health Center or a provider in the community.  

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Do you have Self-help materials?

We have developed several brochures on common topics of interest to many university students. Our copyrighted "Help Yourself" Series is available on our website

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What support is possible at the end of the semester?

Towards the latter stages of the semester, it is typical that a wait list for appointments in our office is already established, and a delay in services is likely.  There are however several alternative options in the community and on campus that could assist you with your needs.  It may be helpful to contact the Office of Student Life or speak with your professors so that they can offer academic support. If you are in crisis and need immediate assistance, we are open Monday-Friday from 8 a.m. - 5 p.m. with a therapist on duty during those times. Our website also has several useful self-help strategies.

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Can I get a letter from your office that verifies my concerns?

If this is your first contact with Counseling Services, we will refer you to the Office of Student Life (785-532-6432) or to the Dean of your college for assistance; in their conversation with you they can determine what options are available to you. Counseling Services staff cannot provide a letter verifying your struggles for times when we have not had contact with you.

If you have been seen at Counseling Services earlier in the semester and have had ongoing contact with a therapist to address your struggles, your therapist may be able to write a letter in support of accommodations. Please call and schedule an appointment with your therapist. Keep in mind that it is your professor's decision in working with you about what options they may or may not offer to you.

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 Will you write a letter for an Emotional Support Animal (ESA)?

Currently, Counseling Services does not write letters for Emotional Support Animals.  There are some providers in the community who can provide assessments to determine qualification for an ESA.  These assessments may take anywhere from 1-6 sessions in which eligibility, education about ESA laws and regulations, and other referral resources will be discussed.

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Are there charges for the service?

Enrolled students may receive up to 8 individual therapy session per academic semester at no charge.  Therapy groups, workshops, biofeedback training sessions are also offered at no charge.  The office can be contacted for information about additional fees for testing and other services.  You may access your account statement online on our main page by selecting “My Counseling Services Account.”

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Will students have to wait?

Our philosophy is to get currently registered students in contact with a therapist in a timely manner. We strive to meet with students within one week of when they contact us to schedule an appointment, but, due to the high demand for our services, we may have a waiting list for appointments. Once this occurs, students will be added to the waitlist, in order, and contacted as early as possible. Once contacted, the student will be scheduled for an individual appointment with a clinician.

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Are you staffed by professionals or students?

The staff at Counseling Services are trained professionals and consists of licensed psychologists, masters-level therapists/therapists, performance enhancement specialists and other professionals. In addition, this agency is a doctoral psychology internship site accredited by the American Psychological Association. As such, we also have on staff several psychology interns who are in the last stage of their doctoral program in professional psychology.

Occasionally, the agency may also have one or two graduate students from the Counseling & Educational Psychology department, the Psychology Department, or the Couple’s & Family Therapy graduate programs at K-State. Trainees are assigned tasks at the level of their training/experience and are closely supervised as part of their learning.

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Will staff give talks, presentations, or brief workshops to organizations, classes, or campus office groups?

We are glad to take requests for presentations and ask that requests be made at least two weeks ahead of the needed date. If we are unable to meet the request, we will try to suggest other options or resources to help meet your needs. Please refer to our Kat Chats for a listing of currently offered presentations.

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Is Counseling Services open in the evening?

Counseling Services is open weekdays from 8 a.m. - 5 p.m.
Mental health consultation is available 24 hours a day, 7 days a week, by calling our office number (785-532-6927).
During school breaks, including summer, our hours are Monday - Friday, 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m. 
If your schedule requires appointments beyond our regular hours, we recommend you contact mental health providers in the community.

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How private and confidential is contact with Counseling Services?

Information shared in therapy at the Counseling Services at Kansas State University is held in strict confidence and applicants for service are given an information sheet that describes this at the time of their first contact.

This agency maintains records that are separate from those held at the Student Health Center or any other agency on the K-State campus. Confidentiality means that what a client discusses in sessions and any written records of contact with this office does not go on the student's academic record, into the student's medical charts, and will not be disclosed to any other office or individual unless the person has signed a written release for this to occur.

There are, however, some exceptions to confidentiality. Therapists are required to release certain information in situations in which there is potential harm to the person or danger to others, in instances of child or elder abuse or as a result of a court order. While these types of events are extremely rare, it is important to note that these possibilities exist.

In addition, files may be reviewed in the process of agency accreditation visits by professional review teams; all materials are handled confidentially and no materials with identifying information will leave the agency without obtaining specific release to do so. Files are retained for seven years past the date of last contact and are then shredded.  Any questions about confidentiality can be directed to our office for further details if needed.

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What is Counseling Services email policy?

Because e-mail is not a secure or confidential medium, we cannot guarantee that any e-mail that you may send to us will remain confidential. While we consider your communications private and do not release information about you without your permission, our university administration reserves the right to monitor e-mail usage and so others might therefore see the text of your message. Please see our e-mail policy for additional information.

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Where is Counseling Services Located?

Counseling Services is located at 1105 Sunset Ave Room 101 (entrance off of Platt Street).

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How do you access the building?

Entrance is available off of Platt Street on the ground floor of the Lafene Health Center Building, this entrance is on the south side of the building. Students can also access Counseling Services through the main entrance of Lafene Health Center, heading towards the south side of the building and taking the staircase or elevator down to the bottom floor.

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What about parking near the Counseling Services Building?

If you will be driving to your appointment, we have client parking off Platt Street. These limited number of spaces designated for clients are to be used ONLY by clients during the brief time that they are in an appointment at Counseling Services.

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