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K-State Today

May 7, 2012



IT Help Desk moving to billing system May 12 for personal computer repairs

By Eric Dover

Effective May 12, the IT Help Desk will be moving to a billing system as the only payment method for personal computer repairs for faculty, staff, and students. Credit card, debit card, and CatCash payments will no longer be taken at the IT Help Desk.

Once a repaired computer is picked up, a bill will be mailed within 30 days to the local address on file or provided at the time of pickup. When the bill arrives in the mail, payment will be collected by going through the information technology services business office. 

See the full article on the IT News blog for payment details, as well as advantages with this new process.