Emergency Contacts

Kansas State University considers an emergency to be any circumstance that poses a genuine risk to, or that has already disturbed, the safety and well-being of program participants.

In the event of an emergency or crisis situation, the student should contact the Kansas State University Study Abroad Office and the appropriate on-site authorities. 

In-country contacts

U.S. Embassies and Consulates: http://www.usembassy.gov/

  • From the U.S. & Canada 1-888-407-4747
  • From Overseas +1-202-501-4444

International "911" emergency numbers: http://www.sccfd.org/travel.html

Kansas State University Study Abroad Office

In the case of a true emergency, please call:

Study Abroad Office
During business hours (M-F, 8am - 6pm)
1-785-532-5990
24-hour emergency line
During non-business hours
1-785-532-5494

In the case of a minor emergency or inconvenience, please call the Study Abroad Office at 1-785-532-5990 or email abroad@ksu.edu

FrontierMEDEX Emergency Response Center

(International health insurance and emergency response provider for the KSU Study Abroad Office.)
Toll-Free: 1-800-527-0218
Collect Call from Outside of the US: +1-410-453-6330

For assistance or to file a claim with the FrontierMEDEX, contact the Emergency Response Center at 1-410-453-6330 or operations@frontiermedex.com. Information to have ready: ID number on the insurance card, name of the individual, date of birth, current location, and medical issue. Additional basic information may be requested during the call.

FrontierMEDEX Study Abroad Insurance

All Kansas State University students participating on a study abroad program are required to have international health insurance that offers Worldwide Travel Assistance.  

Many students who participate on Kansas State University Study Abroad Programs will have international health insurance through FrontierMEDEX. 

More information about the international health insurance can be reviewed here.

FrontierMEDEX Summary of Benefits

Calling FrontierMEDEX from Abroad

TOLL-FREE ACCESS - The numbers below must be dialed from within the country.
If your location is not listed or the call will not go through, call the 24-hour FrontierMEDEX Emergency Response Center COLLECT 1-410-453-6330.

Australia and Tasmania

1-800-127-907

Austria

0-800-29-5810

Belgium

0800-1-7759

Brazil

0800-891-2734

China (northern regions)

108888 (pause for tone) 800-527-0218

China (southern regions)

10811 (pause for tone) 800-527-0218

Dominican Republic

1-888-567-0977

Egypt (inside Cairo)

2-510-0200 (pause for tone) 877-569-4151

Egypt (outside of Cairo)

022-510-0200 (pause for tone) 877-569-4151

Finland

0800-114402

France and Monaco

0800-90-8505

Germany

0800 1 811401

Greece

00-800-4412-8821

Hong Kong

800-96-4421

Indonesia

001-803-1471-0621

Israel *

1-809-41-0172

Italy, Vatican City and San Marino *

800-877-204

Japan *

00531-11-4065

Mexico *

001-800-101-0061

Netherlands

0800-022-8662

New Zealand

0800-44-4053

Philippines

1-800-1-111-0503

Portugal

800-84-4266

Republic of Ireland (Eire)

1-800-409-529

Republic of South Africa

0800-9-92379

Singapore

800-1100-452

South Korea

00798-1-1-004-7101

Spain and Majorca

900-98-4467

Switzerland and Liechtenstein

0800-55-6029

Thailand

001-800-11-471-0661

Turkey

00-800-4491-4834

UK & N. Ireland, Isle of Jersey and Isle of Man

0800-252-074

United States, Canada, Puerto Rico,
US Virgin Islands, Bermuda

 1-800-527-0218

* - PLEASE NOTE:
o The toll-free for Israel line is not available from payphones and there is a local access charge.
o The toll-free for Italy, Vatican City and San Marino number has a local charge for access.
o The toll-free for Japan is only available from touchtone phones (including payphones) equipped for International
dialing.
o If dialing the toll-free access number for Mexico from a payphone, the payphone must be a La Datel payphone.

 

Calling Overseas

To call from the U.S. to another country (except Canada),  dial 011 – Country Code – area code – phone number.

To find any country code or area code and time zone, visit www.countrycallingcodes.com