Office of Student Financial Assistance (OSFA) Goals and Code of Conduct

OSFA Goals

1. To provide access to higher education to any student who applies and meets eligibility requirements for scholarships and/or financial aid.
2. To provide students with the financial means to enable them to complete their chosen academic program of study.

OSFA Code of Conduct

To ensure trust in the administration of financial resources that are available to help students fund their education, our office:

  • Communicates to students the established priority dates, deadlines, and eligibility criteria via this website, email, publications, on-line notifications within the university’s student information system (iSIS), and ad hoc presentations.
  • Communicates to students the need to complete and submit required documents in a timely manner via email, regular mail, and iSIS.
  • Requires our employees to comply with state and federal laws that prohibit soliciting or accepting gifts or other items of value from entities involved in the making, holding, consolidating or processing student loans.
  • Requires all first time student loan borrowers to complete a "Loan Entrance Counseling" session before receiving the proceeds of a federal student loan.
  • Discloses all relationships with lenders.
  • Discloses the criteria used in listing lenders who process private (non-federal) educational loans. The listing of lenders on this website who process private educational loans is not a list of recommended lenders, but rather, it is simply a list of lenders utilized by many students for private educational loans. The OSFA encourages students to thoroughly research private educational loans prior to selecting a lender.
  • Will, in a timely manner, process loans for all lenders selected by the student-borrower and parent-borrower.
  • Does not allow employees of lending institutions to work in or provide staffing assistance for the office.
  • Offers the maximum federal aid eligibility and recommends that borrowers explore the benefits of federal financial aid before processing private loans.
  • Provides "Loan Exit Counseling" to educate borrowers on their rights and responsibilities, and provide information to enable them to determine which repayment option best fits their individual financial needs.
  • Provides financial aid counseling for students, prospective students, families of students, and the community.
  • Continuously evaluates services to students and families, striving to provide the highest quality service.
  • Complies with the Kansas Attorney General's Student Loan Code of Conduct.