About K-State Alerts
What is K-State Alerts?
K-State Alerts is Kansas State University's emergency notification system that gives campus authorities the ability to communicate emergency information quickly to the university community using some or all of the following channels:
- Text messaging
- Automated phone calls
- Broadcast e-mails to all @k-state.edu accounts
- Alert beacons
- Police public address systems
- Campus carillon in the Anderson Hall tower
- Tornado warning sirens
- K-State staff carrying radios
- Postings to the K-State website
When will the university send me emergency alerts using K-State Alerts?
K-State Alerts will only be used to inform recipients when a dangerous condition exists on campus (e.g. active shooter, storm in process, dangerous debris from storm), when a decision to close the campus has been made or when a decision to reopen the campus following a forced closure has been made.
Who is eligible to sign up for K-State Alerts?
Current students, staff, and faculty with an active eID are eligible to sign up for K-State Alerts text messages and phone calls. This includes K-Staters at the Manhattan and Salina campuses, distance students and those at research and extension offices. If desired, K-Staters could add their parents, children, or spouse's phone numbers when they sign up for K-State Alerts. Text messages and automated phone call alerts and provided by Rave Wireless.
How often is K-State Alerts tested?
Twice per year on specified days. Tests ensure that the K-State Alerts and Rave Mobile Safety service are functioning properly. You will be notified in advance of the test. If you do not receive the test alert, please verify you are set to receive emergency alerts and that the saved phone numbers are correct and current. If you need assistance, contact the IT Help Desk.
What happens after I graduate or am no longer employed by K-State?
Approximately three weeks after your eID is no longer privileged to use K-State Alerts, your emergency contact information will become disabled and you will no longer receive emergency alerts.
What are Alert Beacons?
Alert beacons are wall-mounted units that use sirens, flashing strobe lights, and digital text to immediately alert people of an emergency. The beacons will be installed in classrooms and hallways on the Manhattan campus. This multi-year installation project is being funded through the City/University projects fund.
Who is Rave Wireless?
K-State Alerts has partnered with Rave Wireless, the leader in mobile safety, to offer an emergency notification system capable of sending users text messages and automated phone calls in the event of a university emergency.
Will I receive unsolicited messages ("SPAM") as a result of giving my phone number to K-State Alerts?
No. Only authorized personnel are permitted to send emergency alerts using K-State Alerts. In addition, K-State will not sell your contact information to third party marketers.
Receive emergency alerts
Where do I sign up?
Sign in to eProfile and click the Manage your K-State Alerts settings link. You will be directed to Kansas State University's Rave Wireless secure site. You can choose to receive alerts specific to your campus (Manhattan, Salina, or both). You can also add up to six phone numbers, three numbers can receive text messages and three numbers can receive automated phone calls. Click the My Account tab once signed in to begin adding phone numbers.
What number will appear when I receive automated phone calls or text messages?
K-State Alert's local phone number, 785-532-0111, will appear when receiving an automated phone call. Text messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from @getrave.com.
What do I do if I did not receive an expected alert (confirmation, test, or emergency alert)?
Contact the IT Help Desk.
If I sign up for automated phone calls, will I receive a confirmation phone call?
No. You will not receive a confirmation phone call.
If I sign up for text messages, will I receive a confirmation text message?
Yes, but only for your primary mobile phone. A text message containing a four-digit confirmation code will be sent from Rave Wireless within 24 hours. You will need to enter the confirmation code to confirm your phone number. However, in the event of an emergency, a text message will be sent to all registered cell phone numbers, regardless if you entered the confirmation code on the website or not. If you do not receive this confirmation text message, you can contact the IT Help Desk or from the Rave Wireless secure site, request another confirmation code.
Which cell phone carriers can receive emergency text messages?
All U.S. mobile carriers are supported.
Change my number or stop receiving alerts
How do I change my emergency contact phone numbers?
Sign in to eProfile and click Manage your K-State Alerts settings. Once signed in, click the My Accounts tab and then the Edit link next to the contact block containing the phone number you want to edit. You can then edit or delete the phone number.
How do I stop receiving alerts?
Sign in to eProfile and click Manage your K-State Alerts settings. Once signed in, click the My Accounts tab and then the Edit link next to the contact block containing the phone number you want to delete. Click the Delet link next to each phone number you no longer want alerts sent to, or simply text the word, STOP to 67283.
I'm signed up for both text messages and automated phone calls, how do I change my settings so I only receive text messages?
Sign in to eProfile and click Manage your K-State Alerts settings. Once signed in, click the My Accounts tab and then the Edit link next to the Mobile Contacts block. Click the Edit link next to the phone number that you only want text message alerts sent to. Uncheck the Enable Voice Message Delivery box and click the Continue button. Confirm your cell phone carrier and click the Continue button. When finished click the Done button to confirm and save your changes.