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The four-part procedural statement that follows outlines the progressive steps that must be taken in confronting an employee who has personal problems affecting job performance. In addition, it provides direction as to what should be documented, and describes a process in which an employee:
Although procedures are normally specific to work areas and individual cases, the graphic in Procedures for EAP Referral (pdf) illustrates, in general, procedures for dealing with substandard job performance.
