Frequently Asked Questions
- Is there a cost to see the Director of Consumer and Tenant Affairs?
- No, if you are a student you have already paid with your student privilege fees.
- How long will it take to get an appointment?
- Every effort is made to schedule appointments within 24 hours.
- What kind of cases do we see in the office?
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- Landlord and Tenant
- Questions about landlord and tenant responsibilities
- Tenant rights
- Security Deposit Return
- Review leases
- Assist with finding housing in Manhattan for out-of-state students
- Roommate disputes
- Preventative steps to take before renting
- How to find a good rental dwelling
- How to find a good landlord
- How to protect your legal rights before signing a lease
- Consumer problems, such as sales and service contracts
- What should I do to prepare for my appointment with the Director?
- You should bring all pertinent documents (lease, etc.) for the Director to review. Also, be prepared to provide as many facts as possible (names, dates, times, etc...)