GENERAL POLICIES

AUDIO/VISUAL ENHANCEMENT
FM listening assistance devices are available. Please contact the McCain Office at least 48 hours prior to the event at 785-532-6425. Patrons who use a TDD may contact the Box Office through the Kansas Relay Center at 1-800-776-3777 at least one month prior to the performance. Large print programs are available if the request is made at least one week prior to the performance. Sign language interpretation is available with one month advance notice. Please call 785-532-6425 for more information.

ACCESSIBLE SEATING
Wheelchair accessible seating is available with companion seating nearby. Inform the Box Office of special seating needs when ordering.

DOORS AND LATE SEATING
Doors generally open 30 minutes prior to the performance start time. All events start promptly at the time listed on the ticket. Latecomers will be seated at the first appropriate pause in the program or at intermission, as determined by house staff.

CHILDREN AND CONTENT
As a courtesy to our patrons, we ask that children under the age of six not be brought to performances, except for those designated as “Recommended for all ages.” Infants on laps are only permitted at performances designated as “Recommended for all ages.” All children, regardless of age, are required to have a ticket. Children brought to other shows should be able to sit quietly throughout the performance.
   Our staff can answer questions you may have about the age-appropriateness or content of a show. However, you must be ultimately responsible for determining whether a show’s content is appropriate for your family.

CANCELED PERFORMANCES
If a performance is canceled, return your tickets to the McCain Box Office to exchange toward another McCain Performance Series event. You may also turn in your ticket for a tax-deductible contribution to the Friends of McCain. Refunds are made only for canceled performances and refunds will not be issued if McCain schedules a show as a replacement.