About this service

E-mail forwarding is available for Inboxes on K-State's central e-mail system. All K-Staters have the option to set their mailbox to route messages to other e-mail service providers. This service is useful for those leaving K-State, including graduating students and faculty on sabbatical.

The university strongly recommends that current students and employees not forward their e-mail to other addresses.E-mail is considered a formal university communication with students and employees, who are expected to check their e-mail on a frequent and consistent basis in order to stay current with university and/or faculty-student related communications -- including deadlines, security notices, availability of campus services, etc.

The official e-mail for any K-Stater is their eID@ksu.edu or eID@k-state.edu address. If faculty, staff, or students choose to forward their e-mail to another address (AOL, Hotmail, Gmail, departmental server, etc.), their primary campus e-mail address remains the official destination for official university correspondence. See these university policies:

• Official Electronic Correspondence with Faculty, Staff and Students
• Electronic Mail Policy

How to set e-mail forwarding

1. Go to the eProfile page and sign in with your K-State eID and password.
2. Under E-mail Forwarding, click the Set up e-mail forwarding link.
3. In the E-mail Address box, type the e-mail address where you want your mail to be sent. If you choose the option to keep a copy in your @k-state.edu mailbox, you will need to periodically check and clean out your K-State Inbox and mail folders.
4. Click the Add Forward button.

Your e-mail will automatically begin forwarding within 15 minutes to the address specified. The form can be used at any time to cancel or change your mail-forwarding settings.

This mail-forwarding service is not available for messages that bypass the central e-mail system. For example, e-mail sent directly to departmental mail servers (user@DEPT.ksu.edu) cannot use central e-mail forwarding.

Forwarding has risks

Be aware that K-State cannot guarantee mail forwarded to another address will actually be delivered. E-mail routed to other sites can be lost or returned ("bounced") for many reasons, including:

• A full mailbox at the destination site
• Others' mail filters that mistakenly reject K-State e-mail
• Technical problems at the destination site

An example of how e-mail is bounced

1. Your eID is set to forward mail to a non-K-State account.
2. On that account, you receive some e-mail forwarded through K-State and mark it as spam.
3. That mail provider sees your report that K-State is sending spam to you. When they get enough of these reports they block ALL e-mail from K-State addresses.