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Kansas State University

Voice billing

  1. When will I be billed?
  2. Where can I make a payment?
  3. What if I don't pay my bill?
  4. Who should I contact with questions or problems?

When will I be billed?

You will receive your bill at the beginning of each calendar month. Bills are payable on the last business day of the month.

  • Residence Halls customers: Typically, unless you have requested otherwise, bills are mailed to you at your residence hall room when school is in session and to your permanent address when school is not in session.

  • Jardine Apartments customers: Your bill is mailed to your apartment year-round.

Where can I make a payment?

Payments can be made by credit card, cash, or check. We accept Visa, MasterCard, Discover and American Express online, at our office and over the phone at 785-532-7001. Cash or checks may be brought into our office in East Stadium, Room 109. Our business hours for receiving payments are Monday through Friday, 8 a.m. to 4:30 p.m. Checks may be mailed to Information Technology Services, 2323 Anderson Avenue Suite 401 Manhattan, KS 66502 or placed in the drop box located at the front entrance to East Stadium.

What if I don't pay my bill?

Failure to pay by the 10th of the month following the due date will result in your service being cancelled and a $15 late fee. A second nonpayment will result in denial of service. Bad checks will result in a $30 service charge. Kansas State University reserves the right to withhold transcripts and deny permission to re-enroll if there is an outstanding balance. If your account has been turned off for late payment, please call us after payment is received to reactivate your service.

Who should I contact with questions or problems?

Questions concerning billing should be directed to Information Technology Services at 785-532-7331. From outside Manhattan call 800-232-0133 and ask for extension 2-7331. Problems with residence hall phones should be reported to your hall staff.