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Kansas State University

IT Help Desk
Kansas State University
313 Hale Library
Manhattan, KS 66506
785-532-7722
helpdesk@k-state.edu
IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu
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About network access

Access to the network for students in the residence halls at K-State

Students in the residence halls who are bringing a computer or gaming device to K-State are required to complete the network access process before their computer will be permitted on the network with either an Ethernet or wireless connection. Network registration must be completed by both new and returning residence-hall students.

Prepare your computer in advance

There are a few steps that you should perform prior to living in the residence halls or Jardine Apartments. These steps are designed to help ease the transition from your home network to the K-State network. Registration is necessary to help ensure that your computer remains secure.

  1. Ensure your computer is running a valid, licensed operating system. K-State supports Windows XP and Vista, Mac OS X 10.4 (Tiger) and 10.5 (Leopard), and Linux.
    • Note: Windows 7 and Mac OS X 10.6 (Snow Leopard) will not be supported until after their official release.
  2. Verify that your operating system is updated. Instructions on how to update your supported operating system are listed below.
    • Microsoft Windows XP: More information on how to update Windows XP.
    • Microsoft Windows Vista: More information on how to update Windows Vista.
    • Apple Mac OS X: More information on how to update Mac OS X.
    • Linux: Use your Linux distribution's preferred method to obtain updates. Contact ResNet for assistance if you are unfamiliar with updating Linux.
  3. Install the free K-State antivirus software. Completely uninstall any other antivirus software before attempting to install the K-State antivirus software. If you do not remove other antivirus software prior to installing the K-State antivirus, your computer may suffer from performance degradation and system crashes. Some common examples of antivirus software that should be removed are: Norton/Symantec, McAfee, AVG, PC-cillin, and Kaspersky.

  4. Check for antivirus updates. After the K-State antivirus software is installed, you will need to make sure that the definitions are updated.

  5. Pre-register from home. Using the computer you plan to bring to K-State, click "Get Started" below and follow the instructions to download the K-State Client Security Agent (CSA). This process will require you to use your K-State eID to obtain the Client Security Agent. The security agent will verify that you have met K-State security requirements, and guide you through any remaining steps required to complete the network registration process.

    Successful completion of the registration process helps ensure a safe and secure connection to the internet while at K-State. Failure to meet the requirements listed above will result in being disconnected from the network.