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Kansas State University

Frequently asked questions about mailing lists

  1. How do I get a mailing list?
  2. What is the difference between a distribution list and a LISTSERV mailing list?
  3. How do add or remove people from my list?
  4. Where do I go to change the options for my LISTSERV mailing list?
  5. How do I delete my list?
  6. Is my list searchable on the K-State white pages?
  7. I am a student but cannot seem to request a mailing list, why?
  8. I just need to email a group of K-Staters frequently and they can simply reply to me, and not to a group. Do I need a mailing list?

How do I get a mailing list?

There are four types of mailing list offered at K-State. Faculty and staff (non-student employees) must submit a request form for the mailing list that they would like.


What is the difference between a distribution list and a LISTSERV mailing list?

Distribution lists and LISTSERV mailing lists are the most common ways for mass email communication at K-State. They both allow for the distribution of messages among a group, however, there are some distinct differences that can help you determine which type of list best meets your needs. In summary, a distribution list is best used for simple, small group communication. It is a no frills email list. The maximum number of email addresses in a distribution list is 200. If you need more than 200 email addresses, a LISTSERV is a better option. LISTSERV mailing lists let you configure the list to your needs and can be used for small group messaging but is best used for communicating with a large group.

Feature Distribution list LISTSERV mailing list
Can include KSU and non-KSU members Yes Yes
Designated list owner(s) Yes Yes
Manage list with your eID Yes No, separate LISTSERV account needed
Open subscription option No, owner must add members Yes
Archiving options No Yes, messages can be stored with LISTSERV
Listed in K-State White Pages No No
Searchable in K-State Office 365 GAL Yes, but IT Help Desk must turn on No

How do add or remove people from my list?

Distribution lists. The list contact person manages the membership in eProfile (eID sign in required). After signing in with your eID and password, click the Manage shared accounts and list link. To change the contact person, contact the IT Help Desk.

LISTSERV mailing list. List owners manage membership through the L-Soft LISTSERV web application. Owners will sign in with their K-State email address but not their eID password. Instead, to manage your memberships, you must get a LISTSERV password. After signing in, go to Mailing List Management Interface in the Administration section. From the List Management page, select your list, and then click the Subscribers button. Follow the prompts on the next page. For help, contact the IT Help Desk or email listhelp@ksu.edu.

Enrollment-based mailing list. Your list is automatically updated nightly as students add or drop your class according to the Registrar's Office. You can add other people to the list such as teaching assistants and guest speakers using the L-Soft LISTSERV web application. Sign in with your K-State email address but not your eID password. Instead, to manage your list, you must get a LISTSERV password. After signing in, go to Mailing List Management Interface in the Administration section. From the List Management page, select your list, and then click the Subscribers button. Follow the prompts on the next page. For help, contact the IT Help Desk or email listhelp@ksu.edu.

Internal mailing list. Basic lists are updated at your request by submitting the internal list request form and indicating on the form that you already have a list and the changes you need. Auto-updated lists are automatically updated at least once a week.


Where do I go to change the options for my LISTSERV and enrollment-based mailing list?

List owners can change their list's options through the L-Soft LISTSERV web application. Owners will sign in with their K-State email address but not their eID password. Instead, to manage your list, you must get a LISTSERV password. After signing in, go to Mailing List Management Interface in the Administration section. From the List Management page, select your list, and then the feature you need to change.


How do I delete my mailing list?

To delete a mailing list you no longer need, whether its a distribution list, LISTSERV mailing list, enrollment-based, or internal, please email listhelp@ksu.edu with your request to delete your list.


No, your list is not searchable on K-State's white pages. However, LISTSERV mailing lists can be be made public so that it can be searchable.


I am a student but cannot seem to request a mailing list, why?

Only faculty and staff, not student employees, can submit requests for mailing lists. After the list is created, a student can be added as an owner.


I just need to email a group of K-Staters frequently and they can simply reply to me, and not to a group. Do I need a mailing list?

Within Office 365, you can create a contact group. A contact group in Office 365 allows you to create contact lists that contain multiple mailing addresses. When you select a group contact name, everyone whose address is included in the group list is automatically added to the address field of the message.