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Kansas State University

Employment

Information Technology Assistance Center (iTAC)

Student Technical Assistant

Hours per Week: 15-30

Wage: $8.00/hour

Job Description: Must be able to work during winter break, summer months and school recesses.

Responsibilities:

  • Perform lab and tech classroom checks
  • Resolve technical issues as discovered in labs
  • Report environment issues to facilities
  • Work with full-time staff during classroom builds and computer lab imaging/maintenance
  • Maintain lab printers; fill paper, toner, etc.
  • Report major issues to full-time staff
  • Keep inventory database correct with spot checks
  • Coordinate PC hardware repairs
  • Assist users in technology classrooms, when needed, to maintain 7 minute response time
  • Clean and maintain computer lab equipment on a regular schedule
  • Clean and maintain technology classroom equipment

Professionalism:

  • Be able to follow through on assigned tasks
  • Assist users and provide impeccable customer service

Application instructions: Complete position description and job application is available at the IT Help Desk, 214 Hale Library. For further information, please contact Ryan Hagar at 532-4924, or email rhagar@k-state.edu.