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Kansas State University

Information Technology Services
Kansas State University
108 Anderson Hall
Manhattan, KS 66506
785-532-6520
its@k-state.edu

Employment

Information Technology Assistance Center (iTAC)

Student Technical Assistant

Hours per Week: 15-30

Wage: $7.25/hour

Job Description: Must be able to work during Winter break, summer months and school recesses.

Responsibilities:

  • Perform lab and tech classroom checks
  • Resolve technical issues as discovered in labs
  • Report environment issues to facilities
  • Complete lab / TC check form for each site
  • Work with full-time staff during room builds and lab imaging
  • Maintain printers
  • Report major issues to full-time staff
  • Repair chairs when needed
  • Keep inventory database correct with spot checks
  • Coordinate hardware repairs with TSC and ITCS FTEs
  • Assist in tech classrooms, when needed, to maintain 7 minute response time

Professionalism:

  • Follow through
  • Be there to help the user

Application instructions: Complete position description and job application is available at the IT Help Desk, 214 Hale Library. For further information, please contact Ernie Perez at 532-3190, or e-mail ern@k-state.edu.