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Information Technology Services

IT Help Desk
Kansas State University
214 Hale Library
1117 Mid Campus Dr. North
Manhattan KS 66506

785-532-7722
800-865-6143
helpdesk@k-state.edu

eID password FAQs

Q: How do I change my password?

A: You can change your password through your eProfile or by contacting the IT Help Desk (over the phone or in person). Please note that after changing your password you must immediately update your password in all your computers, devices, and applications or risk getting locked out of KSU Wireless and email.

Q: How often must I change my password?

A: Most eID passwords must be changed every 180 days. Others may need to change their password more often, depending upon their access to secure information. eID passwords will expire if not changed, and access services that require an eID and password such as KSU Wireless, your K-State email, iSIS, HRIS and others will end.

Q: When does my password expire?

A: To see when your password will expire sign in to Connect by clicking the Sign in button on the K-State homepage. Your eID password expiration date is listed in the eProfile section.

Q: What if I forgot my password or don't change my password in time?

A: If you don't change your eID password as required, it will expire and you will not be able to access your K-State email, iSIS, HRIS, K-State Online, and more afterwards.

If you previously set an alternate email address, provided a mobile phone number, and/or security question and answer in the Password reset options section of your eProfile, you can reset your eID password online.

There are two options to reset your eID password via email or text message.

Email

  1. Go to the eProfile password reset website and enter your eID.
  2. Select Get a password reset link at my alternate email address.
  3. An email will be sent to your alternate email address.
  4. From that email, click the password-reset link and then answer your password-reset question.

Text Message

  1. Go to the eProfile password reset website and enter your eID.
  2. Select Text message verification code to my phone.
  3. Answer your security question.
  4. Enter in the verification code that was sent to your phone.
  5. Reset your eID password.

You can also change your password over the phone or in person at the IT Help Desk, 214 Hale Library on the Manhattan campus or at the ID Center, 112 College Center on the Salina campus. You will need to provide proof of your identity.

Q: What are the password requirements?

A: Passwords:

  1. Must be 10-30 characters (letters, numbers, and/or punctuation marks)
  2. Can be a multi-word phrase containing spaces; your phrase can't begin or end with a space
  3. Must contain characters from 3 of the 4 following categories:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special characters allowed: ! " # $ % & ´ ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~ space bar
  4. Must contain at least 5 different characters
  5. Cannot be an accurately and completely spelled word, name, eID, acronym, or K-State-related name
  6. Cannot be repeated for two years

Q: What makes a good password?

A: Think of passwords as a specialized license plate, with a mandatory 10-30 characters. It should be easy to remember but hard to guess. Read the following tips, but don't use any examples given below. (Since they're listed here, they've been removed from use.)

Tips for a good passwordExamples

Use a phrase containing spaces.

Passwords Are Good, Yes?


Passwords Are Good, Yes?

Reverse part of a word or phrase. Add in a number, punctuation mark, or uppercase letter.

paSs-1drow


word1-paSs
  • Use the first letters of a phrase you like or an obscure line from a favorite song, book, movie, or poem.
  • Add in a number or punctuation mark.
  • Replace words with numbers or letters (be=B, to=2, too=2, for=4, are=R, see=C, you=U, why=Y).
  • Mix uppercase and lowercase letters.

psag4m&K-S


(passwords are good for me and K-State)

Include numbers.

  • Put numbers in the middle of the password.
  • Use three or more numbers at the beginning or end.

Nl84rgb7iN


Numbers like 84 are good but 7 is Not

pwBnrGbn200

passwords with Big numbers are Good but not 200

Use punctuation marks. These can add emphasis to a phrase you've chosen. You can use any of the basic punctuation marks on a keyboard: ! " # $ % & ´ ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~ space bar

partB, rtn?


passwords are the Best, are they not?

Q: What shouldn't be used for passwords?

A: You should not use any of the following:

  • K-State terms. Virtually everything related to K-State is already in the "DO NOT USE" list, including building names and codes, K-State acronyms, and all kinds of sports jargon. Hackers "mine" K-State webpages for local terms to use in guessing passwords.
  • First or last names of any K-Staters.
  • Personal numbers or codes (age, phone number, postal address, date of birth, driver's license, SSN).
    Those numbers are more public than you think.
  • Any known information about you, such as parts of your eID, name, address, pet names, friends' names, family names, hobbies, or favorites.
  • Obvious number sequences such as "123456" or "654321". Also, obvious number sequences added to your name or eID such as "willie1234".

Q: Why do I have to change my password?

A: A good password changed at regular intervals provides the best protection for your computing identity, files, and K-State resources.

Most eID passwords must be changed every 180 days in order to access K-State's information technology resources and comply with university policy. If you fail to change your password, you will lose access to K-State email and other resources.