About iTAC
The Information Technology Assistance Center provides centralized information technology support to the faculty, staff, and students of Kansas State University. The goal of iTAC is to be the first point of contact for campus information technology needs by providing these technical support services to faculty and staff
iTAC goals
- Improve internal and external communications to better reflect critical internal change, emerging technology services, opportunities for technological learning and feedback from the community.
- Work collaboratively with units across campus and the K-State Libraries to envision and improve user centered innovation, interactive environments.
- Provide the platform for innovative, state-of-the-art educational technologies that support teaching, learning, research, technology transfer, public service and other outreach efforts.
- Research and dream digital products and technology investments that are cost effective, user driven, and tech intelligent.
- Strive for decision making processes that review standards (ITIL, ITSM) and centralized policies and procedures.
- Commit to exploring and engaging in professional development for staff to make ourselves more flexible, knowledgeable, and useful to the K-State community.