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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu
  1. K-State home >
  2. Information technology >
  3. Client Services (formerly Technology Service Center)

Request services

Check your warranty

Contacts

  • Open 8a-5p Mon-Fri
  • 214 Hale Library (Manhattan campus)
  • E-mail techservices
  • Fax 785-532-3199
  • Phone 785-532-7722

Computer Repair

Computer and peripheral repair services are available to K-Staters for both university-owned and personally owned equipment. This service is provided by Client Services (formerly the Technology Service Center), a section of the Information Technology Assistance Center.

Payment for personal computer repairs requires a credit card, debit card, or CatCash. (Departmental payment types have not changed.)

Services

  1. PC and Macintosh maintenance and repair
  2. Warranty repairs and authorized service on Dell and Apple Macintosh computers
  3. Sales and installation of computer parts and software
  4. Printer maintenance and repair
  5. Repair monitors and peripherals
  6. Pick-up and delivery service available for university departments

Rates

University-owned computer equipment       
service/repair		Rates
(excludes parts, software, etc.)
Standard labor rate$40 per hour

  

Personally owned computer equipment
service/repair		Rates as of July 1, 2010
(excludes parts, software, etc.)
Diagnostics$60 per hour
Standard labor rate$60 per hour

Resources

  1. Check your warranty status
  2. Comparisons of storage media
    A chart with comparisons of storage media may help you make a more informed decision on your next purchase (also in Word format).

How to request services

Contacts

  • Business hours: 8 a.m.-5 p.m. Monday-Friday
  • Office location: 214 Hale Library, Manhattan campus
  • E-mail techservices@k-state.edu
  • Fax 785-532-3199
  • Phone 785-532-7722