IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
helpdesk@k-state.edu

• Services
• Rates
• FAQs

Request services

• Department requests
• Personal computers

Check your warranty

• Dell owners
• Apple owners (see "Repair" section)

Customer parking

One space for TSC customers is at the south end of East Stadium (see locator map). Next closest is West Stadium parking.

Contacts

• Hours 8a-5p Mon-Fri
• 121 East Stadium (Manhattan campus)
• E-mail techservices
• Fax 785-532-6166
• Phone 785-532-6314

Computer Repair

The Technology Service Center (a part of the Information Technology Assistance Center) provides computer and peripheral repair services to the campus community.

Services Rates Resources (check your warranty status, compare storage media) How to obtain services Contacts and parking

Services

1. PC and Macintosh maintenance and repair
2. Warranty repairs and authorized service on Dell and Apple Macintosh computers
3. Sales and installation of computer parts and software
4. Printer maintenance and repair
5. Repair monitors and peripherals
6. Pick-up and delivery service available for university departments

Rates

For this equipment/service	Rates
University-owned computers	Standard labor rate is $40 per hour
Personally owned computers	Labor rate is $55 per hour
Server maintenance and repair	Charge is $65 per hour
Emergencies outside normal business hours	Staff are available at $90 per hour

Resources

1. Check your warranty status
   • Dell owners
   • Apple owners (use "About Your Support Coverage")
2. Comparisons of storage media
   A chart with comparisons of storage media may help you make a more informed decision on your next purchase (also in Word format).

How to request services

• Departmental Technology Service Request
• Individuals affiliated with K-State: Personal computer repair

Contacts and parking

• Business hours: 8 a.m.-5 p.m. Monday-Friday
• Office location: 121 East Stadium, Manhattan campus
• E-mail techservices@k-state.edu
• Phone 532-6314, fax 532-6166

One customer-parking space is located at the south end of East Stadium for TSC customers (see map with East Stadium location). Other nearest parking spaces are in the West Stadium parking lots.