• Dec. 18, 2007

No IT newsletter Dec. 25; publication resumes Jan. 2, 2008

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

The InfoTech Tuesday newsletter is not published on university holidays or during the Christmas-New Year break, so there will not be a Dec. 25 issue. Publication will resume Wednesday, Jan. 2, 2008, and news items should be submitted to TellTuesday@k-state.edu by Friday, Dec. 28. Readers who have extra time during the break can peruse the newsletter archive to catch up on previous issues.


Holiday schedule for K-State offices during winter break

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

K-State's holiday schedule was put online today. It contains a list of campus offices that are providing services during the December-January winter break, with hours of operation, links to homepages, and/or contact information.


Union Computer Store has 10% discount, Zune, iPod promo

by Betsy Edwards, Information Technology Assistance Center,
and Chris Loehr, K-State Student Union Computer Store
published Dec. 18, 2007

Contact the store at 785-532-7319 for details on these sales, products, and promotions.

  • 10 percent off most items in the store, including Microsoft and Adobe software on the Student Select program; printers and ink; hard drives; memory cards; webcams; and much more. Some exclusions apply. Sale runs through Friday, Dec. 21.
  • Second-generation Zunes recently started shipping from Microsoft. These MP3 players are positioned to compete with Apple's iPod. They are 27 percent smaller than the original Zune and retail for $249. The store has a black 80GB Zune on demo for K-Staters to try. Features include an FM radio; color screen for viewing videos; and the ability to wirelessly share full-length tracks, playlists, pictures, and podcasts. See the Zune website for details.
  • iPod promotion. Bring in any unopened, non-perishable food item to the Union Computer Store and receive $10 off instantly on any iPod Classic or iPod Touch. Promotion runs through Friday, Dec. 21.

US-CERT tips for shopping safely online

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

The U.S. Computer Emergency Readiness Team (US-CERT) has produced Cyber Security Tip ST07-001: Shopping Safely Online to highlight ways for online shoppers to protect themselves against cyber attackers. Common ways that attackers get to Internet shoppers are by:

  • Targeting vulnerable computers
  • Creating fraudulent sites and e-mail messages
  • Intercepting insecure transactions

In addition to the tried-and-true rules for safely using credit cards, keeping copies of purchases, and checking billing statements, the 10 ways to protect your computer and yourself include details and links on these:

  • Use and maintain antivirus software, a firewall, and anti-spyware.
  • Keep software, particularly your web browser, up-to-date so attackers can't take advantage of known vulnerabilities.
  • Before sharing personal or financial information, make sure you are interacting with a reputable, established vendor.
  • Be wary of e-mails requesting that you confirm purchase or account information.
  • Make sure your information is encrypted on websites ("https" in the web address, and a lock icon in the bottom right corner of the window).


eID password-change timeframe starts Jan. 1, 2008

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

The spring 2008 timeframe for changing passwords on K-State eIDs starts Tuesday, Jan. 1, 2008, and runs through Wednesday, Feb. 13. Passwords must be changed during this timeframe to ensure an eID remains active for the spring semester.

To change your password on or after Jan. 1, sign in at eid.k-state.edu and select the password "change" link on your eProfile page. For security purposes, passwords cannot be reused within a two-year period. See the Password FAQs for more details.


IT Help Desk, MDC hours during winter break

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

The IT Help Desk (Hale 212) and the Media Development Center (Hale 213) will have limited hours of operation during the winter break. The help desk homepage will be updated each week to reflect available hours.

 December IT Help Desk hours
 Dec 17-21 (Mon-Fri) Open 8 a.m.-6 p.m.
6-10 p.m. e-mail/phone only
 Dec. 22 (Sat) 8 a.m.-5 p.m. e-mail/phone only
 Dec. 23 (Sun) Noon-6 p.m. e-mail/phone only
 Dec. 24-25 (Mon-Tue) Closed
 Dec. 26-28 (Wed-Fri) Open 1-6 p.m.
 Dec. 29 (Sat) 8 a.m.-5 p.m. e-mail/phone only
 Dec. 30 (Sun) Noon-6 p.m. e-mail/phone only
 Dec. 31 (Mon) Open 8 a.m.-6 p.m.
See the help desk's complete Holiday and Winter Break Schedule.

 December-January 2008 Media Development Center hours
 Dec 17-21 (Mon-Fri) Open 1-5 p.m.
 Dec. 22-Jan. 1 (Sat-Tue) Closed
 Jan. 2-4 (Wed-Fri) Open 1-5 p.m.
 Jan. 5-6 (Sat-Sun) Closed
 Jan. 7-12 (Mon-Sat) Open 1-5 p.m.
 Jan. 13 (Sun) Closed
 Jan. 14-16 (Mon-Wed) Open 8 a.m.-5 p.m.
 Jan. 17 (Thu) Open 8 a.m.-10 p.m.;
K-State classes start
 Jan. 18-20 (Fri-Sun) Open 8 a.m.-5 p.m.
 Jan. 21 (Mon) Closed; Martin Luther King holiday


Scheduled Umberger power outages to affect IET servers

by Daryl Buchholz, K-State Research and Extension
published Dec. 18, 2007

Umberger Hall will experience a power outage Dec. 22-31 while contractors are upgrading the building's electrical system. All of Umberger will be closed during this time period. The Information and Educational Technology servers in the building will be down three times:

  • Saturday, Dec. 22, 6 a.m.-6 p.m.
  • Wednesday, Dec. 26, 6 a.m.-7 p.m.
  • Friday, Dec. 28, 6 a.m.-6 p.m.

We apologize for this inconvenience.


Union computer store hours during semester break

by Chris Loehr, K-State Student Union Computer Store,
and Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

The Union computer store's schedule during the holidays and semester break are below. An updated schedule will be posted Jan. 8.

 Date Store hours
 Dec 17-21 (Mon-Fri) 8 a.m.-5 p.m.
 Dec. 22-Jan. 1, 2008 (Sat-Tue) Closed
 Jan. 2-4 (Wed-Fri) 8 a.m.-5:30 p.m.
 Jan. 5-6 (Sat-Sun) Closed
 Jan. 7-11 (Mon-Fri) 8 a.m.-5:30 p.m.
 Jan. 12-13 (Sat-Sun) Closed
Course accessibility

Microsoft Word accessibility

by Ben Ward, Office of Mediated Education
published Dec. 18, 2007

Below are tips for making Microsoft Word accessible.

  1. Use Styles when formatting a document. Avoid using just font sizes and bold text to give the appearance of formatting. Use headings and other actual styles to enable screen readers to interpret the structure of the document.
  2. Add alternative descriptions to your images. Right-click on the picture and select Format Picture (Control-click on Macs). Click on the Web tab and enter alternative text in the field provided to describe the image in a meaningful manner.
  3. Save Word documents as filtered webpages. HTML documents are inherently more accessible than Word files. Use Save As to select "Web Page, Filtered," to reduce the complexity of the HTML code created.
  4. Avoid tables and graphs when possible. Word documents do not create any of the tags necessary for screen readers to interpret the structure and intended flow of tables and graphs. When these features are truly necessary, be sure to include meaningful descriptions and captions.
  5. Write with clarity and organization in mind. The document needs to make sense when read aloud. Be aware that the headings and structure of the document may be the only reference points available to navigate through what has been written.
Security tip of the week

Update to QuickTime 7.3.1 to prevent security exploits

by Harvard Townsend, IT security
published Dec. 18, 2007. updated 3:05 p.m. Dec. 18, 2007

On Dec. 13, Apple released a new version of QuickTime, version 7.3.1, that fixes the security vulnerability reported in last week's InfoTech Tuesday along with two other vulnerabilities. Even though no K-State computer has been compromised by this exploit (that we know of), all K-Staters with QuickTime installed on either Windows or MacOS platforms should update to this latest version as soon as possible since an active exploit exists on the Internet. This is the seventh update to QuickTime since January. Those seven updates fixed 34 different vulnerabilities.

A. Determine which QuickTime version you have in Microsoft Windows.

  1. Open the QuickTime player.
  2. On the Help menu, click About QuickTime Player...
    (QuickTime in MacOS also has that menu selection.)

B. Install the latest QuickTime version.

  • If you have QuickTime configured to automatically check for updates, it will do so when it's first launched and prompt if an update is available. Note: The availability of the 7.3.1 patch may not trigger an update alert, so you may have to manually install it.
  • To manually check for updates, open the QuickTime player. On the Help menu, click Update existing software... It will prompt you if an update is available.
  • If it says "Your QuickTime software is up to date" even though you know you don't have version 7.3.1, go to www.apple.com/quicktime/download to download and install the latest version.

C. Configure QuickTime player in Windows to automatically check for updates.

  1. On the Edit menu, click Preferences.
  2. Click QuickTime Preferences and then the Update tab.
  3. Make sure the checkbox next to Check for updates automatically is selected. This will help you get future updates as they are released.
    (In MacOS, QuickTime updates are managed along with all other Apple software updates in System Preferences.)

As always, check with your IT support person or the IT Help Desk if you have questions or need assistance.

K-State Online

Copy assignments to a new semester

by K-State IT staff
published Dec. 18, 2007

Instructors who are planning to use the same assigments next semester can copy their assignments into the new semester by doing the following:

  1. On the Course Tools page, under Assessment Tools, click Assignments.
  2. Click the Preferences link.
  3. From the Semester list, select the semester that contains the assignments you want to copy.
  4. Click the Save button.
  5. On the menu, click the Assignment Listing link.
  6. Click the Dates & Status tab.
  7. Select the checkboxes next to the assignments you want to copy to your new semester.
  8. Click the Copy to another semester link.
  9. Choose the semester you want to copy to and then click the Continue button.
  10. Click the update link and then type in new available, expiration, and grade-posted dates.
  11. Click the Save button in each section of dates you update.

Semester grades in KATS?

by Rebecca Gould, Information Technology Assistance Center
published Dec. 18, 2007

When will grades be available in KATS?

Thursday, Dec. 20.

Spotlight

More technology gift-giving ideas

by Betsy Edwards, Information Technology Assistance Center
published Dec. 18, 2007

This article rounds out suggestions made by K-State IT staff for technology-related gifts during the holiday season. (Also see "Holiday gift-giving ideas from IT staff", a related article published Nov. 20.)

  • Kindle, a new wireless reading device from Amazon. Who wouldn't love to have hundreds of books at their fingertips? Especially with one device that:
    • is an easy-to-carry, 10-ounce portable library
    • has a display similar to paper
    • lets you buy and download a new book in less than a minute
    • lasts up to a week on one battery charge
    • has adjustable font sizing and backlighting
    • has no subscription charges (uses Wi-Fi technology)