InfoTech Tuesday is Kansas State University's news source on information technology.
  June 5, 2007 Previous issue   |   Next  

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Carlin named interim vice provost for information technology

by the editors, InfoTech Tuesday
published June 5, 2007

Lynn Carlin has been named interim vice provost for information technology, effective July 1. Carlin is currently the special projects assistant to the provost/dean of the libraries. Prior to that, she served as the director of Data and Information Administration. Before coming to Kansas State University in 2005, Carlin worked at the Library of Congress and National Archives and Records Administration.


Update Mozilla applications to patch security vulnerabilities

by Harvard Townsend, IT security officer
published June 5, 2007

K-Staters who use Mozilla applications like Firefox and Thunderbird need to update to the latest version in order to patch known vulnerabilities. On May 31, US-CERT issued a technical cyber security alert warning of these vulnerabilities and encouraging people to update.

  1. In Firefox and Thunderbird, pull down the Help menu and select Check for Updates to apply any available updates.
  2. It is also advisable to configure these applications to automatically check for and apply updates. This can be enabled in the Tools | Options | Advanced | Update tabs.

Note that Thunderbird version 2.0.0.4 referenced in the US-CERT security alert is not yet available for general release from Mozilla. If you configure Thunderbird for automatic updates, you will get it as soon as it is released.

If you are running version 1.5 or older of Firefox or Thunderbird, you should upgrade now to version 2.0. Mozilla will cease to support Firefox 1.5 this month (June 2007) and will end support for Thunderbird 1.5 on Oct. 18. After those dates, Mozilla will no longer produce security patches for those versions.


Protecting credit card information at K-State

by Harvard Townsend, IT security officer
published June 5, 2007

As a "merchant" that accepts credit cards for payment, K-State must comply with the Payment Card Industry (PCI) Data Security Standards (DSS) (PDF). PCI DSS are detailed security requirements applicable to all "system components" where the credit card number is "stored, processed, or transmitted." An annual PCI self assessment and quarterly network scans are also required to ensure compliance with the DSS.

Credit card numbers are frequent targets of hackers, so it is critically important that K-State remains diligent in protecting this sensitive data. While complying with the PCI DSS takes considerable resources, it is far less costly than recovering from a security breach in both the financial sense as well as the damage to K-State's reputation.

An audit of campus offices that accept credit card payments is currently under way to ensure credit card numbers and associated cardholder data is properly handled and protected. Questions regarding credit card processing should be referred to the Controller's Office at 532-6210.


K-State Online 7.0 pre-release training starts June 18

by Cathy Rodriguez, Information Technology Assistance Center
published June 5, 2007

All K-State faculty/staff are invited to attend pre-release training sessions for the new K-State Online features coming Aug. 6. The first session is Monday, June 18. All sessions will be in Fairchild 202 and require pre-registration. Detailed descriptions of each session can be found on the registration page.

This is an opportunity to get hands-on time with the completely redesigned system in a lab setting, gain insight into the coming changes, and give feedback on the new features. Session topics are listed below.

Session 1 topics: Gating. Create Course. Quick links.

Session 2 topics: Attendance. Create Practice Assignment. Submit an Assignment.

Session 3 topics: Wimba Voice. Message Board. File Drop box. Course Statistics. Course Organizer (Recent activity; Reorder courses; My enrolled courses).

Enroll in these sessions by going to the registration page and selecting the desired sessions. These training sessions will be repeated in August after the new version is released. More details will be announced near the end of July regarding August training sessions.


C2C award nominations due June 15

by Dennis King, Fort Hays State University
published June 5, 2007

Colleague to Colleague (C2C) is excited to once again recognize those individuals who are making a significant difference in digital learning and instructional technology in Kansas and Missouri. Awards will again be presented at this year's SIDLIT (the Summer Institute on Distance Learning and Instructional Technology), which will be Aug. 2-3 at the University of Kansas-Edwards campus. The annual awards include the following:

  • Outstanding Online Teaching Award
  • Outstanding Technical Support Award
  • Outstanding Online Course Award
  • Jonathan Bacon Award for Excellence in Leadership

Please consider nominating your colleagues both at your institution and at other Kansas and Missouri institutions of higher education. See the criterion for the four awards. Nominations must be received by Dennis King (dking@fhsu.edu) no later than June 15.


Alternative uses for K-State Online

by Rebecca Gould, Information Technology Assistance Center
published June 5, 2007

Across campus, K-State Online is used for a variety of purposes. It is more than a learning management system. From the beginning, developers of K-State Online have created the tool and developed features to enhance its versatility. Some examples to consider in your own units:

  • For search committees, K-State Online is a secure space to store letters of application, vitaes, and references lists, so that only search committee members have access to the materials.
  • For unit needs, K-State Online can be used as an intranet. The modules are a place to store unit policies and procedures, position descriptions, departmental documents, and other information that is not appropriate for a webpage.
  • For project needs, K-State Online can be used as a collaborative space for researchers to store and edit articles, edit grants, discuss research possibilities, e-mail the membership, etc.

This summer Tandalayo Kidd, assistant professor in Human Nutrition, is using K-State Online to conduct a Wellness Challenge for faculty and staff in Human Ecology. Kidd set up a course so that participants in the program can review health and wellness information, document the progress toward their goal, and review personal progress.

If your unit uses K-State Online in a unique way, send the details to TellTuesday@k-state.edu for posting in subsequent issues.


IT survey results: Attendance at iTAC training sessions

by Aimee Hagedorn, Information Technology Assistance Center
published June 5, 2007

Results from this year's IT Services Satisfaction Survey are shared in InfoTech Tuesday and on the IT surveys webpage. The results will be used to improve IT at K-State.

This week's IT services survey question: Have you attended an IT training session offered by iTAC?

Attendance at iTAC training sessions Number
Yes, I attended one training session 162 (11.55%)
Yes, I attended more than three training sessions 60 (4.28%)
Yes, I attended more than five training sessions 7 (0.5%)
No 695 (49.54%)
I did not know iTAC offered training 343 (24.45%)
No Response 136 (9.69%)


Security tip: Don't send credit card information in e-mail

by Harvard Townsend, IT security officer
published June 5, 2007

Recently, a K-State employee e-mailed another K-Stater and asked them to "bill my Visa State of Kansas Procurement Card" for a service/product and then included the credit card account number, expiration date, security code, and the name on the card. To top it off, the e-mail was sent from a laptop using K-State's wireless network.

Do not under any circumstances use e-mail to send credit card information. E-mail is not secure:

  • It is transmitted and stored in plain text.
  • It is easily forwarded on to others.
  • It may sit in the recipient's e-mailbox indefinitely.
  • Copies are stored in your Sent folder and on back-up tapes.
  • Deleted e-mail doesn't necessarily disappear right away (see your Trash folder).
  • E-mail can go to someone else if you mis-type the e-mail destination.
  • The e-mail system could hiccup and reject an e-mail, which may send a copy to the e-mail system administrator.

The Payment Card Industry's Data Security Standard (PCI DSS), which is mentioned in a credit card article above, also prohibits sending unencrypted credit card numbers by e-mail (see PCI DSS requirement 4.2 in PDF format).

Furthermore, K-State's wireless network is not adequately secure and does not comply with PCI DSS requirement 4.1.1. It is fairly trivial to intercept wireless network traffic and see your credit card information as it flies through the air in an e-mail message.

In the future, K-State's wireless network will provide strong security, and K-State's e-mail system will support secure messaging. Until then, do not send institutional or personal credit card information in e-mail. The risk is too great.


IT by the numbers: K-State central website use

by Nancy Becker, Computing and Telecommunications Services
published June 5, 2007


K-State central website use,
March 5-12, 2007
Number
Hits on the central web server 29,440,742
Views on the central web server 7,332,621
Visits on the central web server
(how many times the website was visited)
1,664,319
Disk space used for webpages 87.2 gigabytes
Webpages (total files) 829,220
HTML pages (.html + .htm) 232,445
Text files 6,472
PDF pages 31,803
Image files total 371,977
.jpg  214,437
.gif   148,187
.png     9,353

InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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News items received after Monday noon are not guaranteed to be published until the following week.

Managing editor
     Betsy Edwards
Associate editor
     Aimee Hagedorn
Executive editor
     Rebecca Gould


IT word
of the week

anacronym is "an acronym so old that no one knows what it stands for anymore. Common examples include ASCII, NKVD, SPQR."
--netlingo.com


Popular IT

Antivirus
eIDs and passwords
E-mail
IT Help Desk
IT home
IT Index
Policies
Security
TechBytes (seminars)
Training calendar


IT events
and deadlines

June
iSIS Undergraduate Admissions goes live.

June 6 (Wed)
KST8 will air "It's All in the Story: K-State Student Documentaries". 6 p.m.

July 1 (Sun)
Lynn Carlin becomes interim vice provost for information technology.

July 9 (Mon)
Housing and Dining Services' Food Service System (Computrition) goes live.

Aug. 2-3 (Thu-Fri)
SIDLIT conference at Overland Park, Kan.

Aug. 19 (Sun)
IT Help Desk's summer schedule ends.

Fall 2007
Masters students will be required to submit theses and reports electronically.


K-State Online: Tip of the Week

Get acquainted with your class: Use the K-State Online Profile tool to learn more about instructors and students in the online environment.

Using this tool, instructors and students can upload a picture, and respond to a number of fun facts about favorite movies, food, sports, and more. These are then published into the course if the instructor and student both grant access.

The Profile tool is only used within this environment and is not shared with outside sources.


Feedback

Connectivity speed for wireless?

by Nathan Beemer, Computing and Telecommunications Services,
and Rebecca Gould, Information Technology Assistance Center
published June 5, 2007

What is the connectivity speed for wireless?

It depends on several factors, including:

  • The type of connection (802.11a or 802.11b/g)
  • The number of access points
  • The number of devices accessing the wireless network
  • The distance a device is from the access points

For 802.11g connections, the connection speed is 54 Mbps (megabits per second). For 802.11b, connectivity drops to 11 Mbps. These values are theoretical maximums. In practice, connectivity would be 50 percent to 70 percent of these numbers.


Questions? Input? TellTuesday@k-state.edu.
Spotlight

Sync your BlackBerry with Oracle Calendar

by Toby Murray, Computing and Telecommunications Services,
and Eric Dover, Information Technology Assistance Center
published June 5, 2007

Are you an owner of a BlackBerry wireless handheld, and would you like to sync it with Oracle Calendar? Computing and Telecommunications Services now has a tool that can aid in this endeavour. K-State has a volume licensing agreement for the syncing application that costs $25 (with an optional $15 yearly fee that provides upgrades to the software, and phone and e-mail support).

If you're interested in a license or more information, contact the CTS business office at 532-7001 or e-mail telecom@k-state.edu. Also see Syncing with your BlackBerry.